Drive Direct

Richard Briggs our sales associate was so on top of getting us the deal we needed and diligent on staying in contact with us every step of the way. He made our car buying experience comfortable and thoughtful through out. I would highly recommend Richard and Drive Direct for service, quality, and assistance finding a great deal for your budget.

Good experience just a little high in cost for me. Thank you for working with me.

Very nice experience. Exceptional courtesy sales person. Just didn't have time due to weather to check out dealership and the car i was interested in.

Eman helped and assisted with finding the right car for me. The process was smooth and easy. Thank you Eman for all your help! I love my car! Barbara

This past Saturday, my husband and I had a wonderful experience at Drive Direct, specifically with Eman Qadir who helped us every step of the way. We were not pressured into anything, Eman answered every question we had prior to us even getting to the dealership, he ensured the vehicle we purchased was clean and ready to go before all our paperwork was signed, and this was the most quick, efficient, and pleasant car buying experience we have ever had. We did all our paperwork with Joseph Richardson and he was so pleasant and kind through the whole process. He gave us all our warranty options without being pushy, and helped us work out the best deal while staying within our budget. If youre in the market for a vehicle, do not hesitate to call and ask for Eman! We cannot recommend him specifically, and Drive Direct, enough!

If I could rate them a negative I would. We purchased a car from them at the end of July. They gave us an inspection report and noted the brakes were at 5 mm. We went to pickup the car after it was detailed and the car would not start. They jumped it and we took it home. They said they would cover any battery issues moving forward. In October a light came on stating brake system failure. We were originally told that the brakes needed replaced. We called our sales guy and the next thing we knew the brake system failure was caused by the battery needing replaced? They covered the battery and we were told everything was fixed. Two weeks later the same light came on. We took it to the Mazda dealer this time since we were getting so many weird mixed messages at Toyota Direct (who is Drive Direct's repair place). We were told that our brakes were at 3mm and needed replaced. We touched base with Drive Direct asking how this was possible since the brakes should have lasted 20,000-30,000 miles being at 5mm. We literally only put 2000 miles on it. We reached out to the manager Ryan Belcher and were told they weren't responsible and they already gave us a free battery. They should have fixed a lot more than they did and the information from their "inspection" does not match up to what the dealer discovered. DO NOT TRUST THE INSPECTION REPORT! GET IT CHECKED OUT BEFORE YOU BUY! I will never purchase from them again and will not recommend them since we received such horrendous customer service and were lied to.

The car they sold me was an old clunker. 56 days after I bought it, the transmission broke down with less than 2,800 miles on it. I took it in for repairs and now I have to pay $40,000.

The 2023 Highlander Hybrid had scratches all over it and after driving 140 miles I was very disappointed with the dealer ship.

My sales person Amanda was just amazing. I had sort of a strange occurrence if you will and she and the Company took care of it in style. Now Amanda… I’ll probably never buy another car in my days, but I will recommend her to anyone that will listen ❤️❤️❤️

Reached out three times. No response ever. Cars.com also said they reached out and still never got a reply. Ended up buying a car from someone who did respond.