Parkway Toyota of Boston

Scott was very informative, friendly, and easy to work with. I would recommend anyone to work with Scott if they are looking for a new car!

Kennedy went above and beyond to ensure that I was taken care of. I felt totally at ease buying my “forever” car. He is a fantastic salesperson. I’m a lifelong Toyota owner. Parkway dealership is the only place I will go.

Jean was overall great to work with, he made us feel comfortable throughout the process. Would recommend Jean to anyone looking to purchase a Toyota

After having many bad experiences at other dealerships, walking into Parkway, Toyota was like a breath of fresh air. Kennedy Depradine helped me and Went above and beyond!

Very unprofessional when somebody presents you a really decent offer get you down and waste your time that's a comeback play games sign paperwork and then tell you the offer is not accepted very very you know saddening to know that there are people out there that are sorry xxxxxxxx get out I don't know how these people can live with themselves but please whoever sees this and whoever reads this do yourselves a favor do not ever ever buy a vehicle from them ever again I hope they shut the doors I really do

If you want to find quality service with good customer service, this is honestly the place.

You want a new Toyota, visit Natasha. She makes thing happen. Great customers service.

Unfortunately, this was a negative experience from start to finish. When we arrived on the lot we told Jean Preval we wanted a RAV4. He said, "We don't have any, but I can sell you a used Prius." It took us a few times to convince him we really wanted a RAV4. I asked "So, there are no RAV4s available anywhere in the country?" He said, yes there are and pulled up a list of dozens of available RAV4s. He called my wife "honey," was completely disorganized and wandered away from the desk a dozen times without telling us where he was going. When we talked trade in value he became defensive and argumentative. I spent the next day calling any dealership but this one looking for a car. The General Manager, James Calihan, was understanding and helpful and I enjoyed my conversations with him. We were looking forward to picking up our car, but that experience was as bad as the first. We were brought into an office with burned out lightbulbs stored under the desk. The gentleman who gave is the paper work ignored my wife and made a joke about maybe filling out the check to him with maybe a few extra zeros. That was completely inappropriate tone deaf. When getting into the car someone else came out and asked to get a copy of my license. This was the third time I gave someone my license so they could make a copy. A few days later they called to tell me my car insurance company didn't have a record of me. I had just spoken to them that morning so I know that was incorrect. I ended up giving the guy my account number and the insurance fax number. I don't know how they couldn't find me. Presumably they call car companies all the time. If James or someone would like more details, or some suggestions for improvement, I have expertise in this area and would be happy to offer additional thoughts.

Couldn’t have asked for a nicer, easygoing and knowledgeable salesman. You made this process extremely seamless.

Kennedy was so professional and knowledgeable, that I would not hesitate to recommend him or Parkway Toyota!