Reviews
My names Luke McDermott I own a company instinctive
My names Luke McDermott I own a company instinctive energy and bought a dodge ram 1500 Tex from this location I was told when buying the truck as I spent over 108,000 cash and bought their highest warranty package and additions 8,000 a month later I needed the vehicle serviced and when I did I paid out of pocket and have been paying for what should of been covered out of pocket everytime I brought my truck in I’ve been going back and forth with them for 2 years about this issue and save yourself the stress buy from someone else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Luke. We understand your frustration regarding the service and warranty issues you've been facing with your Dodge Ram 1500. Please reach out to us directly at Shottenkirk Prosper Chrysler Dodge Jeep Ram so we can discuss your concerns further. Your satisfaction is important to us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524
i have called multiple times to get a check list on my
i have called multiple times to get a check list on my new purchase taken care of an have yet to receive an answer. i guess that is what happens when you pay cash. An answer would be good or a phone call. i cant rate pepole because no one has worked with me yet. I dont remember the names of the ones i spoke with. They should have my name
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.