Reviews
False advertising to get you on the lot.
False advertising to get you on the lot. They added an extra $2000 mandatory premium for paint coverage lol. This is not a good business practice. They should be transparent by quoting the right numbers before someone visits.
False advertising to get you on the lot.
False advertising to get you on the lot. They added an extra $2000 mandatory premium for paint coverage lol. This is not a good business practice. They should be transparent by quoting the right numbers before someone visits.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
False advertisement price.
False advertisement price. Add another $4000 to price for bizarre costs. Anti-competitive behavior to lure one in.
False advertisement price.
False advertisement price. Add another $4000 to price for bizarre costs. Anti-competitive behavior to lure one in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Nice staff, great selection of Tesla vehicles.
Nice staff, great selection of Tesla vehicles. Good prices. It took a while to get seen but they were short staffed. Unfortunately I wasn't able to get the car. But I will be back for it soon.
Nice staff, great selection of Tesla vehicles.
Nice staff, great selection of Tesla vehicles. Good prices. It took a while to get seen but they were short staffed. Unfortunately I wasn't able to get the car. But I will be back for it soon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rude managers i called to get info and they were bother
Rude managers i called to get info and they were bother to give me info like they dont want to sell you a car and they hang the phone on me been calling for 2 days to get someone on the phone and for the to act like that and hang the phone never buying a car from this place
Rude managers i called to get info and they were bother
Rude managers i called to get info and they were bother to give me info like they dont want to sell you a car and they hang the phone on me been calling for 2 days to get someone on the phone and for the to act like that and hang the phone never buying a car from this place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The price of their veicles is only to bring you in, they
The price of their veicles is only to bring you in, they mark up the price according to the manage all of their veicles by $1,700. I saw an Infinity Q60 for 23K. The final price was over $27,500. However the sales person, was the nicest sales person I have ever met. He made no sales effort, let me test drive three veicles. He did not push the sale or any pressure.
The price of their veicles is only to bring you in, they
The price of their veicles is only to bring you in, they mark up the price according to the manage all of their veicles by $1,700. I saw an Infinity Q60 for 23K. The final price was over $27,500. However the sales person, was the nicest sales person I have ever met. He made no sales effort, let me test drive three veicles. He did not push the sale or any pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Manager should definitely take a customer service class.
Manager should definitely take a customer service class. Spoke briefly on the phone to inquire about a vehicle. I could tell from her initial tone I wouldn’t be shopping here, but gave it a chance. The minute I wouldn’t give my pre-approval amount I was cut off and the interest to sell the car went out the window. Constantly talked over me and cut me off, couldn’t give me an exact run down of taxes and fees to make it “quicker” and not waste time. If you’re military seeking to have the car registered through your home of record I would recommend another dealer. From my experience these reviews are spot on. Will definitely be taking my business elsewhere.
Manager should definitely take a customer service class.
Manager should definitely take a customer service class. Spoke briefly on the phone to inquire about a vehicle. I could tell from her initial tone I wouldn’t be shopping here, but gave it a chance. The minute I wouldn’t give my pre-approval amount I was cut off and the interest to sell the car went out the window. Constantly talked over me and cut me off, couldn’t give me an exact run down of taxes and fees to make it “quicker” and not waste time. If you’re military seeking to have the car registered through your home of record I would recommend another dealer. From my experience these reviews are spot on. Will definitely be taking my business elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Called emailed and texted.
Called emailed and texted. Got a response to my text that the price I saw posted was a "possible price' xxx does that mean? L dealership, not sure how they get by.
Called emailed and texted.
Called emailed and texted. Got a response to my text that the price I saw posted was a "possible price' xxx does that mean? L dealership, not sure how they get by.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I went online and applied for a Capital One loan and was
I went online and applied for a Capital One loan and was approved and I never received one 1️⃣ call from premium autos, or any of their staff and not only that…💭 the car that I applied for was sold from underneath me.. and nobody followed up to let me know …👎🏻
I went online and applied for a Capital One loan and was
I went online and applied for a Capital One loan and was approved and I never received one 1️⃣ call from premium autos, or any of their staff and not only that…💭 the car that I applied for was sold from underneath me.. and nobody followed up to let me know …👎🏻
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
anti theft and paint protection fee of 4k are the "dealer
anti theft and paint protection fee of 4k are the "dealer fees" lol what a joke!
anti theft and paint protection fee of 4k are the "dealer
anti theft and paint protection fee of 4k are the "dealer fees" lol what a joke!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
How can you possibly rate and experience that never
How can you possibly rate and experience that never happened?, no one took my call nor did anyone ever call me back…so I’ve moved on hopefully to find a dealership that’s interested in selling me a car.
How can you possibly rate and experience that never
How can you possibly rate and experience that never happened?, no one took my call nor did anyone ever call me back…so I’ve moved on hopefully to find a dealership that’s interested in selling me a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase