Reviews
Go to a dealer that cares about their customers.
Go to a dealer that cares about their customers. This isn't the one. Being such a big auto group I had high hopes, and they failed.
Go to a dealer that cares about their customers.
Go to a dealer that cares about their customers. This isn't the one. Being such a big auto group I had high hopes, and they failed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
A great experience.
A great experience...they picked my car up and brought it back when service was done...I do recommend this dealer for your Ford needs...thank you
A great experience.
A great experience...they picked my car up and brought it back when service was done...I do recommend this dealer for your Ford needs...thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was treated well, Austin was very kind and honest.
Was treated well, Austin was very kind and honest. I would recommend LaFontaine Ford to anyone
Was treated well, Austin was very kind and honest.
Was treated well, Austin was very kind and honest. I would recommend LaFontaine Ford to anyone
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with Austin! Feel free to reach out to us if you need anything. Have a wonderful day.
Had to constantly pursue the salesperson who would forget
Had to constantly pursue the salesperson who would forget everything we would talk about not even 12hrs after talking. They delivered the car to the wrong address and also seem to have no communication with one another. If I didn’t want this truck so badly (which was a Toyota) I would have bailed out of this deal about four times before signing. Very peculiar experience at LaFontaine ford grand Blanc
Had to constantly pursue the salesperson who would forget
Had to constantly pursue the salesperson who would forget everything we would talk about not even 12hrs after talking. They delivered the car to the wrong address and also seem to have no communication with one another. If I didn’t want this truck so badly (which was a Toyota) I would have bailed out of this deal about four times before signing. Very peculiar experience at LaFontaine ford grand Blanc
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we are disappointed to hear that you did not have a more positive experience with us at LaFontaine Ford Grand Blanc. We appreciate you bringing this experience to our attention. If you are willing, please contact our General Manager, Jon Bauer, jbauer@lafontaine.com so we can work towards a resolution. We look forward to hearing from you.
John was the best.
John was the best. He did an excellent job at finding the right vehicle and helped navigate the financials.
John was the best.
John was the best. He did an excellent job at finding the right vehicle and helped navigate the financials.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at LaFontaine Ford Grand Blanc. We are always more than happy to assist you if anything else comes up. Take care!
Ordered it and it was delivered within a few days.
Ordered it and it was delivered within a few days. Easy to deal with over the phone and not needing to drive to the dealership to get the truck I wanted.
Ordered it and it was delivered within a few days.
Ordered it and it was delivered within a few days. Easy to deal with over the phone and not needing to drive to the dealership to get the truck I wanted.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Adam, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Great dealership.
Great dealership. Easy to work with. Very nice building and friendly employees. Good location! Thank you!
Great dealership.
Great dealership. Easy to work with. Very nice building and friendly employees. Good location! Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Michelle Deacon is my go-to sales person for all our
Michelle Deacon is my go-to sales person for all our fleet needs. She's professional, quick to respond, and has taken the time to learn what we need so she doesn't waste my time. I've purchased many vehicles from LaFontaine through Michelle, and the process is fast and easy from the request to delivery with very competitive prices. She goes above and beyond to meet our needs.
Michelle Deacon is my go-to sales person for all our
Michelle Deacon is my go-to sales person for all our fleet needs. She's professional, quick to respond, and has taken the time to learn what we need so she doesn't waste my time. I've purchased many vehicles from LaFontaine through Michelle, and the process is fast and easy from the request to delivery with very competitive prices. She goes above and beyond to meet our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Ford Grand Blanc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Josh did a great job getting me into a 2025 Ford Maveric.
Josh did a great job getting me into a 2025 Ford Maveric. Highly recommend LaFontaine.
Josh did a great job getting me into a 2025 Ford Maveric.
Josh did a great job getting me into a 2025 Ford Maveric. Highly recommend LaFontaine.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at LaFontaine Ford Grand Blanc. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Fast and easy transaction.
Fast and easy transaction. Ready quickly no hassle easy to work with Would buy from there again
Fast and easy transaction.
Fast and easy transaction. Ready quickly no hassle easy to work with Would buy from there again
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.