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Suburban Cadillac of Plymouth

(690 reviews)
Visit Suburban Cadillac of Plymouth
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–2:00pm Closed
Sunday Closed Closed
2017 consumer dealer award
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2017 consumer dealer award

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New (248) 609-1016 (248) 609-1016
Used (248) 609-1019 (248) 609-1019
Service (248) 609-1020 (248) 609-1020

Inventory

See all 415 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2021.
Come experience our unique brand of customer service for yourself.

Service center

Phone number (248) 609-1020

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(690 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Cadillac of Plymouth from DealerRater.

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John Griffin helped us to buy a used minivan after ours

John Griffin helped us to buy a used minivan after ours had been totaled in an accident. Even delivered it to us. Very friendly, knowledgeable and trustworthy. Made the process simple. Wouldn’t hesitate to use John again. The vehicle was as represented and was extremely clean and well detailed, So, kudos to whoever gets the cars ready for sale!

John Griffin helped us to buy a used minivan after ours

John Griffin helped us to buy a used minivan after ours had been totaled in an accident. Even delivered it to us. Very friendly, knowledgeable and trustworthy. Made the process simple. Wouldn’t hesitate to use John again. The vehicle was as represented and was extremely clean and well detailed, So, kudos to whoever gets the cars ready for sale!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I met Andy eight years ago, and he’s been exceptional

I met Andy eight years ago, and he’s been exceptional ever since — always going above and beyond in everything he does.

I met Andy eight years ago, and he’s been exceptional

I met Andy eight years ago, and he’s been exceptional ever since — always going above and beyond in everything he does.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Was referred to Andy from a friend.

Was referred to Andy from a friend. Super nice, professional guy. Was able to find me exactly what I wanted within my payment range. Smooth easy process too!

Was referred to Andy from a friend.

Was referred to Andy from a friend. Super nice, professional guy. Was able to find me exactly what I wanted within my payment range. Smooth easy process too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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He is excellent.

He is excellent. On top of everything. Very nice . Efficient. He really deserve 5 stars

He is excellent.

He is excellent. On top of everything. Very nice . Efficient. He really deserve 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great to work with Andy.

Great to work with Andy. Very smooth process of trading in my exiting car and getting a new Cadillac EV. Pretty much all the paper work was done online, just sign and drive new EV.

Great to work with Andy.

Great to work with Andy. Very smooth process of trading in my exiting car and getting a new Cadillac EV. Pretty much all the paper work was done online, just sign and drive new EV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Andy is great!

Andy is great! Very knowledgeable and got us lined up in our vehicle the same day!

Andy is great!

Andy is great! Very knowledgeable and got us lined up in our vehicle the same day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I had an amazing experience purchasing my used 2020 Jeep

I had an amazing experience purchasing my used 2020 Jeep Cherokee back in May 2025. The salesman, John Griffin was absolutely fantastic! From the moment I shared my requirements and budget, he worked to make it all happen. He secured a great financing rate and found the Jeep of my dreams. I couldn't be happier with my purchase and I absolutely love my Jeep! John, your professionalism and salesmanship truly stood out, making this car-buying experience one of the best I've ever had. Thank you once again, John, and the entire team at Suburban Cadillac of Plymouth, for making my car-buying dreams come true. I will definitely be recommending your services to friends and family.

I had an amazing experience purchasing my used 2020 Jeep

I had an amazing experience purchasing my used 2020 Jeep Cherokee back in May 2025. The salesman, John Griffin was absolutely fantastic! From the moment I shared my requirements and budget, he worked to make it all happen. He secured a great financing rate and found the Jeep of my dreams. I couldn't be happier with my purchase and I absolutely love my Jeep! John, your professionalism and salesmanship truly stood out, making this car-buying experience one of the best I've ever had. Thank you once again, John, and the entire team at Suburban Cadillac of Plymouth, for making my car-buying dreams come true. I will definitely be recommending your services to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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This was my first experience with this dealership.

This was my first experience with this dealership. Joan Glass was a pleasure to work with. She was responsive and professional during the process. She was transparent with pricing.

This was my first experience with this dealership.

This was my first experience with this dealership. Joan Glass was a pleasure to work with. She was responsive and professional during the process. She was transparent with pricing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very easy to deal with smooth process all the way around.

Very easy to deal with smooth process all the way around. Upfront terms and exceeded expectations

Very easy to deal with smooth process all the way around.

Very easy to deal with smooth process all the way around. Upfront terms and exceeded expectations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Any was fast to respond to my calls and had the car ready

Any was fast to respond to my calls and had the car ready when I came to see it. He was a pleasure to work with!

Any was fast to respond to my calls and had the car ready

Any was fast to respond to my calls and had the car ready when I came to see it. He was a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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