Reviews
Don was great!
Don was great! He helped us get the vehicle we needed for our test lab during all the ongoing supply chain issues. Very attentive and quick to respond. Thanks Don!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We hope to be of service to you again in the future. Best wishes, Suburban Toyota of Farmington Hills
Professional, kind, helpful, great experience. Would...
Professional, kind, helpful, great experience. Would definitely purchase another vehicle from Suburban Toyota of Farmington Hills! Can not wait to bring my vehicle there for service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Te are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Beyond excellent service. Wonderful experience 10/10...
Beyond excellent service. Wonderful experience 10/10 would recommend. If you need a car or truck go here. Very very very very professional staff. Excellent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nathans! We're so happy we were able to help you out!
In my 40 years of purchasing vehicles I’ve NEVER had such...
In my 40 years of purchasing vehicles I’ve NEVER had such a PLEASANT experience. This dealership was fantastic in every dept from the first phone call about the internet price to sales to finance and service answered all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad that we were able to go above and beyond your expectations!
Lack of professionalism and competency. Some people go...
Lack of professionalism and competency. Some people go out of their way to make things right, while others do the complete opposite. This is exactly how I would describe the team I worked with at Suburban Farmington. It’s a SHAME Toyota has these people working to sell their legendary brand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
My best experience with purchasing a vehicle
Michael Joh made me so comfortable. No high pressure sales tactics used, and very patient with me. Everyone that i encountered here was awesome. Michael took great care of me, and made me feel special. The whole proccess was smooth, flawless, and fast. This was by far the best experience i have ever had in purchasing a new vehicle. Michael Joh is the best!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a review for us at Suburban Toyota of Farmington Hills. We're happy we could meet your expectations! We can't wait to see you again, have a great day.
Thank you for taking the time to leave a review for us at Suburban Toyota of Farmington Hills. We're happy we could meet your expectations! We can't wait to see you again, have a great day.
Over charge
They charge over money, they do not care regular costumer, employees are rude, they take money for estimated. The only focus money rather than service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair