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Reviews
I enjoy working with Moe and Chandler, these two always
I enjoy working with Moe and Chandler, these two always help me out and it's quick and easy. I TRUST VOLVO.
I enjoy working with Moe and Chandler, these two always
I enjoy working with Moe and Chandler, these two always help me out and it's quick and easy. I TRUST VOLVO.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Martinez, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Suburban Volvo Cars.
Suburban Volvo sets exceptional standards in their care
Suburban Volvo sets exceptional standards in their care of the customer and vehicle. The dealership is always clean and the service department completely explains what services are recommended and why.
Suburban Volvo sets exceptional standards in their care
Suburban Volvo sets exceptional standards in their care of the customer and vehicle. The dealership is always clean and the service department completely explains what services are recommended and why.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nehazely, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Volvo Cars.
Great service and support from the team at suburban
Great service and support from the team at suburban volvo. I am on my fourth lease!
Great service and support from the team at suburban
Great service and support from the team at suburban volvo. I am on my fourth lease!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Volvo Cars.
Very friendly and always ready to help with service.
Very friendly and always ready to help with service. They are very accommodating with appointments and professional.
Very friendly and always ready to help with service.
Very friendly and always ready to help with service. They are very accommodating with appointments and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that our team is always ready to assist you and make your appointments flexible! Thank you for choosing Suburban Volvo Cars and sharing your positive experience with our service team!
Moe was fantastic.
Moe was fantastic. I went in for a quick test drive, and then drove away in my new car the next week.
Moe was fantastic.
Moe was fantastic. I went in for a quick test drive, and then drove away in my new car the next week.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, Thank you for the review. We are glad your time with us was a fantastic experience. We hope to see you again here at Suburban Volvo Cars.
I highly recommend Suburban Volvo service department.
I highly recommend Suburban Volvo service department. I took my XC60 in for 110,000 mile service. It was a standard service that turned into a new "front end suspension " job. My service rep, Gillette , thoroughly explained what was needed and why and worked with me on extending my loaner vehicle. The car now drives like new. I did not realize how the driving had been impacted by the system deterioration. They restored proper function, ride quality, and above all, safety. Thanks to Gillette and the service team for identifying the problem, explaining it to me, and expertly fixing it. Thank you.
I highly recommend Suburban Volvo service department.
I highly recommend Suburban Volvo service department. I took my XC60 in for 110,000 mile service. It was a standard service that turned into a new "front end suspension " job. My service rep, Gillette , thoroughly explained what was needed and why and worked with me on extending my loaner vehicle. The car now drives like new. I did not realize how the driving had been impacted by the system deterioration. They restored proper function, ride quality, and above all, safety. Thanks to Gillette and the service team for identifying the problem, explaining it to me, and expertly fixing it. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your glowing review of Suburban Volvo Cars' service department! We're glad Gillette and the team took great care of your XC60. Your feedback means a lot to us, and we look forward to working with you again next time!
Service advisor was professional and personable.
Service advisor was professional and personable. Price for wiper blades very expensive, but kept informed via texts.
Service advisor was professional and personable.
Service advisor was professional and personable. Price for wiper blades very expensive, but kept informed via texts.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and are overjoyed to hear that our service advisor provided a professional and personable experience. We understand your concern regarding the price of wiper blades. If you have any further feedback to share, please do not hesitate to reach out to us. Thank you, -Suburban Volvo Cars
I always have a great experience when I’m dealing with
I always have a great experience when I’m dealing with Gillette. He’s very professional and knowledgeable. If I need a loaner vehicle he work things how do it can happen.
I always have a great experience when I’m dealing with
I always have a great experience when I’m dealing with Gillette. He’s very professional and knowledgeable. If I need a loaner vehicle he work things how do it can happen.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your excellent feedback about Gillette! It's wonderful to hear how he goes above and beyond, especially when arranging loaner vehicles. Your support means a lot to our team here at Suburban Volvo Cars! See you next time.
As you know, having to have your car serviced is not
As you know, having to have your car serviced is not always at the top of the priority list but I do not mind the drive to the Troy Volvo dealership because the staff there are so kind and helpful each and every time. Gillette, my service advisor is wonderful. Always helpful, articulate. He is always in good spirits and you can tell that he enjoys helping his customers. Sometimes he delivers not so good news but he always does it with a smile. In the past I dreaded having to take my car in for service. Sometimes still dread the $$ but not the people. I get to deal with some awesome people.
As you know, having to have your car serviced is not
As you know, having to have your car serviced is not always at the top of the priority list but I do not mind the drive to the Troy Volvo dealership because the staff there are so kind and helpful each and every time. Gillette, my service advisor is wonderful. Always helpful, articulate. He is always in good spirits and you can tell that he enjoys helping his customers. Sometimes he delivers not so good news but he always does it with a smile. In the past I dreaded having to take my car in for service. Sometimes still dread the $$ but not the people. I get to deal with some awesome people.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful for your 5-star review! It's wonderful to hear that working with Gillette and the rest of our team makes each visit a pleasant one. Thank you for choosing Suburban Volvo Cars, we'll see you next time!
Chris is the best:!
Chris is the best:! Pleasant, helpful and efficient. waitingv area comfortable, cleean, quiet with excellent amenities. Loaner car when needed.
Chris is the best:!
Chris is the best:! Pleasant, helpful and efficient. waitingv area comfortable, cleean, quiet with excellent amenities. Loaner car when needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Suburban Volvo Cars and for sharing your experience with Chris and our service team! We are happy to provide you with pleasant, helpful, and efficient service. See you next time!