Reviews
Extremely proud of my car and Hugh and Brian.
Extremely proud of my car and Hugh and Brian.They help us a lot and we are very grateful
Extremely proud of my car and Hugh and Brian.
Extremely proud of my car and Hugh and Brian.They help us a lot and we are very grateful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for reviewing your experience with Hugh and Brian! We appreciate your business here at Calavan Kia.
This is the third time I’ve bought a vehicle out of a car
This is the third time I’ve bought a vehicle out of a car dealership. By far the easiest, fastest, nicest, one of ever been to. Uncle Steve is THE BEST. You rock Steve!!!
This is the third time I’ve bought a vehicle out of a car
This is the third time I’ve bought a vehicle out of a car dealership. By far the easiest, fastest, nicest, one of ever been to. Uncle Steve is THE BEST. You rock Steve!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! We’re grateful for your business and your kind words about Steve. Thank you from all of us at Calavan Kia!
over charge for something they could not do on my car I
over charge for something they could not do on my car I need a refund
over charge for something they could not do on my car I
over charge for something they could not do on my car I need a refund
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This feedback is disappointing to receive, as we are committed to fair and honest service. Please reach out to our team directly so we can assist you. Best, Customer Care - kiacustomercare@calavancars.com
Wasn’t expecting to purchase a car but they made easy and
Wasn’t expecting to purchase a car but they made easy and seamless! Very friendly too
Wasn’t expecting to purchase a car but they made easy and
Wasn’t expecting to purchase a car but they made easy and seamless! Very friendly too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing Calavan Kia! It was so kind of you to share your experience, Trichia.
I had an amazing experience and find the car I really
I had an amazing experience and find the car I really wanted. Thank you so Much
I had an amazing experience and find the car I really
I had an amazing experience and find the car I really wanted. Thank you so Much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tiffany, we are glad to hear that our Calavan Kia team helped you secure the vehicle you wanted! Thank you!
My sales person was veryniceandunderstanding about what I
My sales person was veryniceandunderstanding about what I wanted for my car I will come back to her for my car needs. Thank you so much
My sales person was veryniceandunderstanding about what I
My sales person was veryniceandunderstanding about what I wanted for my car I will come back to her for my car needs. Thank you so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Yunetta, the feedback about your sales associate is wonderful to hear. Thank you for the stellar review and rating of Calavan Kia.
They told me to complete a survey and stop by to get a
They told me to complete a survey and stop by to get a free tank of gas. Well, I completed that survey but when I called today to schedule the refill, Shane, the guy who handled the purchase of my vehicle on August 18, said I was no longer eligible for that free tank of gas because I apparently included some not so favorable words in my review. In short, they were nice to me during the transaction only because they wanted me to say exactly what they would have said about themselves. They were not interested in my complete experience. I hope anyone reading this review keeps the bait and switch in mind. Don't be fooled by their niceness like I did.
They told me to complete a survey and stop by to get a
They told me to complete a survey and stop by to get a free tank of gas. Well, I completed that survey but when I called today to schedule the refill, Shane, the guy who handled the purchase of my vehicle on August 18, said I was no longer eligible for that free tank of gas because I apparently included some not so favorable words in my review. In short, they were nice to me during the transaction only because they wanted me to say exactly what they would have said about themselves. They were not interested in my complete experience. I hope anyone reading this review keeps the bait and switch in mind. Don't be fooled by their niceness like I did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
It's disappointing to hear about your experience with the survey and gas offer. We value honest feedback from our customers, and it's concerning if you felt pressured or misled in any way. Please reach out to our Customer Care Team at kiacustomercare@calavancars.comso we can discuss this further and address any concerns you have. Thank you.
As soon as I walked in the dealership I knew it was the
As soon as I walked in the dealership I knew it was the place to be everyone inside had such inviting energy!
As soon as I walked in the dealership I knew it was the
As soon as I walked in the dealership I knew it was the place to be everyone inside had such inviting energy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback about Calavan Kia! We're so happy to hear that you felt welcomed. See you next time!
Great dealership, my latest service advisor was not
Great dealership, my latest service advisor was not personable. I will not choose her again
Great dealership, my latest service advisor was not
Great dealership, my latest service advisor was not personable. I will not choose her again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We’re glad to hear you appreciate our dealership overall, but we’re sorry to learn that your recent experience with your service advisor didn’t meet expectations. Your comments are valuable, and we’ll be addressing this to ensure better experiences moving forward. If you’d like to discuss this further, please feel free to reach out.
Excellent peoples and services!
Excellent peoples and services! Im gonna be KIA customers forever Thank you!! Absoutely love it!
Excellent peoples and services!
Excellent peoples and services! Im gonna be KIA customers forever Thank you!! Absoutely love it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful to have earned your loyal business here at Calavan Kia. See you next time!