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Meet Ali Brown

Ali Brown headshot
Service Customer Care Coordinator
(243 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 11 years
Dealership experience 4 years

Reviews

I had my car inspected at Mastrovito Hyundai and my only

I had my car inspected at Mastrovito Hyundai and my only complaint is that I was told I needed a new tire. Because I'm leaving tomorrow morning for a road trip to Virginia, then continuing on to Atlanta to visit my son for about four weeks, I agreed, wanting the car to be safe. Why didn't they offer plug the hole, or at least offer to plug the tire and return it to me?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Representative was great like she always is service was

Representative was great like she always is service was great I’m very pleased with everything thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They're great.

They're great. From sales people to service department. and all the others inbetween. I will continue to be a repeat customer and continue to refer all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scheduling an appointment was very easy.

Scheduling an appointment was very easy. I got in quick to fix the concerns I was having and the service was even faster! I am very happy with the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are always pleasant to deal with.

They are always pleasant to deal with. They get you in quickly and provide a shuttle to where you need to go so you don’t have to sit and wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best dealership I have ever done business with!

Best dealership I have ever done business with! Exceptional people and class. Will be buying all my cars from there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Very professional and friendly.

Very professional and friendly. The service was fast and the work was done very well. I am satisfied doing business with the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The facility and staff are amazing.

The facility and staff are amazing. Frank and his crew went above and beyond to make me feel welcomed and appreciated. I love the vehicle and feel very comfortable. Going back there for any service needs. Great job by all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Another car purchase from Mastrovito Hyundai and I

Another car purchase from Mastrovito Hyundai and I couldn’t be more happier. Truly great staff and business owners. No other place I would go for all my car needs and wants!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

In my experience, Mastrovito Hyundai consistently

In my experience, Mastrovito Hyundai consistently demonstrates exceptional performance across sales and service operations. Their people-centric approach fosters a sense of community, extending to their valued clientele. We appreciate their commitment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.