Reviews
Don't buy a car with them unless you want to give away
Don't buy a car with them unless you want to give away $1598 plus tax for an add on to protect paint and other stuff not needed for the operation of the car. Example. It cover dents but not the paint for the dent. Etc. It shouldn't be mandatory to purchase an add on to purchase the car. I wouldn't recommend anyone to purchase from them . Better go to anywhere else where's not MANDATORY to purchase an add on.
Don't buy a car with them unless you want to give away
Don't buy a car with them unless you want to give away $1598 plus tax for an add on to protect paint and other stuff not needed for the operation of the car. Example. It cover dents but not the paint for the dent. Etc. It shouldn't be mandatory to purchase an add on to purchase the car. I wouldn't recommend anyone to purchase from them . Better go to anywhere else where's not MANDATORY to purchase an add on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Price is higher than average, they say the vehicles are
Price is higher than average, they say the vehicles are inspected, however after our purchase, we discovered the start/stop function causes our Vehicle to shut off! Our passenger side front rotor was bent, AC went out after 6 months, the engine coolant light comes on and off and the warranty packages of course doesn’t cover any of it. This is frustrating to own a vehicle for one year and have these issues.
Price is higher than average, they say the vehicles are
Price is higher than average, they say the vehicles are inspected, however after our purchase, we discovered the start/stop function causes our Vehicle to shut off! Our passenger side front rotor was bent, AC went out after 6 months, the engine coolant light comes on and off and the warranty packages of course doesn’t cover any of it. This is frustrating to own a vehicle for one year and have these issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hgreg claims to do an inspection of the lighting and all
Hgreg claims to do an inspection of the lighting and all other parts of the car they sell before selling it. With that in mind, i paid 149$ to have a 2023 Mercedes EQB shipped from West Palm store to the Tampa store and when it got there the car had condensation in the passenger headlight and the lights malfunction. As a consumer its not fair to me because i had to purchase the car before they would fix the light ... so i purchase the car but after i purchased the car & paid for shipping they said it would be 3 weeks before it could get serviced. Mind you, the car supposed to have passed Hgreg inspection of the lighting prior to being listed for sale. .... To sum it up, Hgreg lied about the inspection and i cant get a refund .and if i want to exchange for another vehicle i have to pay another shipping fee. .. They give sleezy salesmen a whole new plateau . ***pictured is the car 30 mins after i locked the doors and the lights switch was in the off position. Why is the parking lights on and why is only 1 light on , if the lighting passed Hgreg inspection ??? i feel like a victim and im hoping Hgreg get me strait. i purchased bumper to bumper warranty and insurance #TruReal (i really just want my money back, but the "5 day 500 mile worry free buying" is for exchanges only. A company with real integrity would refund me since the inspection didnt inspect.) *i got pictures of the car, a 7 yr old child would be able to see the inspection didnt inspect
Hgreg claims to do an inspection of the lighting and all
Hgreg claims to do an inspection of the lighting and all other parts of the car they sell before selling it. With that in mind, i paid 149$ to have a 2023 Mercedes EQB shipped from West Palm store to the Tampa store and when it got there the car had condensation in the passenger headlight and the lights malfunction. As a consumer its not fair to me because i had to purchase the car before they would fix the light ... so i purchase the car but after i purchased the car & paid for shipping they said it would be 3 weeks before it could get serviced. Mind you, the car supposed to have passed Hgreg inspection of the lighting prior to being listed for sale. .... To sum it up, Hgreg lied about the inspection and i cant get a refund .and if i want to exchange for another vehicle i have to pay another shipping fee. .. They give sleezy salesmen a whole new plateau . ***pictured is the car 30 mins after i locked the doors and the lights switch was in the off position. Why is the parking lights on and why is only 1 light on , if the lighting passed Hgreg inspection ??? i feel like a victim and im hoping Hgreg get me strait. i purchased bumper to bumper warranty and insurance #TruReal (i really just want my money back, but the "5 day 500 mile worry free buying" is for exchanges only. A company with real integrity would refund me since the inspection didnt inspect.) *i got pictures of the car, a 7 yr old child would be able to see the inspection didnt inspect
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
DISHONEST Dealership!
DISHONEST Dealership! If you read the fine print they have an addition $1299 fee and a $899 fee. I called the dealer to confirm and was told that the out the door price was the online price plus the 2 fees (excluding taxes and licensing). I drove an hour to get there. When the manager showed me the out the door price it had ANOTHER $1600 fee for some paint and interior warranty. I told him that it was not disclosed when I called them and I was told it is not removable and that I don't have to buy the car, I can leave. Sleazy place.
DISHONEST Dealership!
DISHONEST Dealership! If you read the fine print they have an addition $1299 fee and a $899 fee. I called the dealer to confirm and was told that the out the door price was the online price plus the 2 fees (excluding taxes and licensing). I drove an hour to get there. When the manager showed me the out the door price it had ANOTHER $1600 fee for some paint and interior warranty. I told him that it was not disclosed when I called them and I was told it is not removable and that I don't have to buy the car, I can leave. Sleazy place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ask for the price with all fees they had thousands in
Ask for the price with all fees they had thousands in xxxxxxxx . They advertise a good price but do not honor it. Just ask them for a final total in writing .
Ask for the price with all fees they had thousands in
Ask for the price with all fees they had thousands in xxxxxxxx . They advertise a good price but do not honor it. Just ask them for a final total in writing .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jeremy was a huge help and great to get along with.
Jeremy was a huge help and great to get along with. Definitely glad I came in today.
Jeremy was a huge help and great to get along with.
Jeremy was a huge help and great to get along with. Definitely glad I came in today.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Justin, thank you for sharing a positive review of Jeremy and HGreg Tampa!
Great experience!
Great experience!! Excellent service best deal options ! Very helpful ! Great price ! Easy finance ! To faster
Great experience!
Great experience!! Excellent service best deal options ! Very helpful ! Great price ! Easy finance ! To faster
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Yulian, we're delighted to hear you had a great experience with us at HGreg Tampa! Thank you for highlighting our service and finance options. Enjoy your new ride!
Just wanted to let you know we purchased a Ford Mustang
Just wanted to let you know we purchased a Ford Mustang and Geraldo took care of us in a way that we were absolutely impressed. The best experience I ever had purchasing a vehicle! He took care of us as if we were family! Thanks again Geraldo and we will certainly be passing your name on and recommending you!!!!!
Just wanted to let you know we purchased a Ford Mustang
Just wanted to let you know we purchased a Ford Mustang and Geraldo took care of us in a way that we were absolutely impressed. The best experience I ever had purchasing a vehicle! He took care of us as if we were family! Thanks again Geraldo and we will certainly be passing your name on and recommending you!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pete, we're delighted to hear that Geraldo made your car-buying experience at HGreg Tampa feel like family! Thank you for recommending us and enjoy your new Ford Mustang!
Great customer service by Armand - super professional and
Great customer service by Armand - super professional and helpful. Would highly recommend. Great prices at this dealership
Great customer service by Armand - super professional and
Great customer service by Armand - super professional and helpful. Would highly recommend. Great prices at this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Debbie, thank you for recommending HGreg Tampa! We're delighted to hear that Armand provided excellent service and helped make your experience a positive one. We appreciate your support!
Tried to sell me a used car for near the same price as a
Tried to sell me a used car for near the same price as a new model after there 30% cost increase in dealership fees. The salesperson lied to about having all cars on the lot looked over and then on our way to test drive the car the front wheel makes an awful sound. Claimed all cars are deep-cleaned when they arrive (probably a carryover from covid). The car was filthy and smelled like febreeze masked cigarette smoke. Shop somewhere else
Tried to sell me a used car for near the same price as a
Tried to sell me a used car for near the same price as a new model after there 30% cost increase in dealership fees. The salesperson lied to about having all cars on the lot looked over and then on our way to test drive the car the front wheel makes an awful sound. Claimed all cars are deep-cleaned when they arrive (probably a carryover from covid). The car was filthy and smelled like febreeze masked cigarette smoke. Shop somewhere else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase