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Mercedes-Benz of South Charlotte

(1,506 reviews)
Visit Mercedes-Benz of South Charlotte
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 12 awards
2020 state dealer award 2020 state dealer award 2019 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (855) 357-8413 (855) 357-8413
Used (855) 357-8412 (855) 357-8412
Service (855) 357-8771 (855) 357-8771

Reviews

(1,506 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of South Charlotte from DealerRater.

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Terrible Experience

Do not bring your car here. The mechanics are lazy and don't take care of their cars. They scratched my wheel after i got the car back, and are not willing to do anything about it. I spent a thousand dollars and thats how you treat a customer? Stay alert and stay the xxxx away from this place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Welcoming and comfortable atmosphere

Went to Mercedes Benz of South charlotte to look at a new car. Worked with Gary Childers who made the whole experience comfortable and low pressure. Knowledge and experience were incredible. I would recommend this dealership to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Trading my 2015 Mercedes for a new 2018 Mercedes.

Gary Childers could not possibly have been more informative and eager to help. He made my trading experience quick and easy. He is very knowledgeable about the Mercedes product and answers all questions with ease. From describing the mechanical aspects of the car to the cosmetics to the financial help, he made the trading experience a pleasure. Jonathan Emmanuel is indeed a pro when it comes to helping with the cars many gadgets!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience.

Karsten was awesome. From the first call, until i had the key in my hand a smooth process. No surprises. Worked out great. Very knowledgable, and followed up after a couple days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome experience

Great experience Glenn Worthman is an asset to the car sales professionals in Charlotte. Looking forward to buying the car I always wanted. Awesome experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent experience

Bobby helped with my service questions. I recently purchased my car there. But Bobby assisted me with certain features. He is knowledgeable and very professional. Highly recommend him and the deakership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very pleasant

The salesman Effrem Lambert was very helpful and knowledgeable. Made me feel welcomed and addressed all my concerns. I would highly recommend Effrem and the dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Glenn worthman Professional with great customer skills

Professional with great customer skills. Very accommodating listen to our needs and Mitch our needs with the proper vehicle also help Josh with decisions on financing we highly recommend Glenn Worthman to all our friends reassured our trust in the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent

I have been buying cars from Gary Childers for a number of years. His service is always excellent and he is a pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Gary Childers has helped me buy cars for more than 20 years. As always, my recent experience working with him was professional and personable. Gary is always respectful and helpful without being pushy. Great qualities in a car salesman! I also like the folks at the dealership where I’ve bought several cars. The service department is always helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.