Suntrup Nissan

Bailey was very respectful & knowledgeable about his job, explained very well & at a rate to follow. I hope he succeeds in his is job & I’m sure he will.

The staff was friendly and communicative. Johnathan was eager to help. I appreciated his nonjudgmental demeanor. I had some extenuating circumstances with buying a vehicle and Johnathan was very receptive to my position. He definitely helped to ease some of my fears with the process. He displayed excellent costumer service and was overall a joy to work with. The only thing I wish was more clear was the financing. I was tired when I went to purchase this vehicle and I didn't think to ask some important questions of whole dollar amounts versus what is being tacked onto the monthly payment. And there are some fees that I am not sure what they are for. I failed to ask but I believe for the sake of full transparency when selling something a fee should be explained without the need to ask. Which was not my experience. Overall I did have a good experience. The costumer service was above and beyond but I feel a little like I was not given all the information I should have been given.

Very good experience! Thanks for everything The experience was really easy and Kenan was great. Glad I bought my Frontier from you guys

Very poor customer communication, half the repairs we needed done were not done because "they forgot". The manager we spoke to was polite and told us we could pay for the service they did do, and have a nice day. Pitiful customer service. I have two Infiniti vehicles and I thought a Nissan dealer would be as professional my usual dealer. Sad I was mistaken.

I was very pleased and happy with the service I got from all the people that worked with me at Suntrup

We were treated very well and we were not pushed in any way. Zach and Kai were both super helpful in finding us what we were looking for in a price range that met our needs. AJ was also amazing at helping us with all the financials.

This survey is being requested way to soon after my purchase. I need time to actually drive my vehicle.

We had a great experience at Suntrup. Our Sales Associate Mike was amazing and the business office people were excellent t as well

Suntrup nissan was great and very professional. And I had a good experience with everything. Dylan did an awesome job at explaining everything and he was very professional

Very unorganized unprofessional slow nice but very short lost good drive meant well very untrained