Reviews
Its never fun to have a check engine light come on and
Its never fun to have a check engine light come on and need service, but Schepel made the best experience as possible. They were able to provide me with a loaner SUV over the weekend. They had my 2016 Acadia Denali repaired very quickly. They also, were kind enough to come to my house to drop off my vehicle and pick up the loaner. I am very impressed with their level of service and their commitment to the customer.
Its never fun to have a check engine light come on and
Its never fun to have a check engine light come on and need service, but Schepel made the best experience as possible. They were able to provide me with a loaner SUV over the weekend. They had my 2016 Acadia Denali repaired very quickly. They also, were kind enough to come to my house to drop off my vehicle and pick up the loaner. I am very impressed with their level of service and their commitment to the customer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Andrew! We truly appreciate your kind words about your experience with Schepel Auto Group. We're glad we could make the service on your 2016 Acadia Denali as smooth as possible, and it's great to hear that our team’s efforts, including the loaner SUV and home delivery, impressed you. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Schepel Auto Group
Every time I have to get my car serviced, the service
Every time I have to get my car serviced, the service department always goes above and beyond to make sure my vehicle is running smoothly.
Every time I have to get my car serviced, the service
Every time I have to get my car serviced, the service department always goes above and beyond to make sure my vehicle is running smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Marshane! We're thrilled to hear that our service department consistently goes above and beyond for you at Schepel Buick GMC. Your satisfaction is our priority, and we appreciate your trust in us to keep your vehicle running smoothly. We look forward to assisting you again next time! Sincerely, The Schepel Buick GMC Team
Daniel is the very best.
Daniel is the very best. Knows how to talk and treat people with respect and gives them an amazing experience. He is very knowledgeable on all the vehicles he sells.
Daniel is the very best.
Daniel is the very best. Knows how to talk and treat people with respect and gives them an amazing experience. He is very knowledgeable on all the vehicles he sells.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Dixie, for your kind words about your experience with us at Schepel Buick GMC! We're thrilled to hear that you found our team knowledgeable and respectful. We strive to provide amazing experiences for all our customers. We look forward to welcoming you back soon! Sincerely, The Schepel Buick GMC Team
Micheal was very informative the service was fast.
Micheal was very informative the service was fast. Also the price was what he previously quoted me. I will be back to this specific dealership.
Micheal was very informative the service was fast.
Micheal was very informative the service was fast. Also the price was what he previously quoted me. I will be back to this specific dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Eunice! We appreciate your feedback about your experience at Schepel Auto Group. It's great to hear that Michael was able to provide you with informative service and that you found our pricing to be accurate. We look forward to welcoming you back to our dealership in the future! Sincerely, Schepel Auto Group
They exceeded my expectations!
They exceeded my expectations! My Enclave was serviced in a timely manner and everything was taken care of to my satisfaction. Customer service was friendly and professional.
They exceeded my expectations!
They exceeded my expectations! My Enclave was serviced in a timely manner and everything was taken care of to my satisfaction. Customer service was friendly and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, William! We’re thrilled to hear that your expectations were exceeded during the service of your Enclave. At Schepel Auto Group, we strive to provide friendly and professional customer service, and it’s great to know that we achieved that for you. We look forward to seeing you again for your next visit! Sincerely, Schepel Auto Group
My experience was attentive and professional.
My experience was attentive and professional. Ms. Marshall was knowledgeable and friendly. She was very helpful with questions even after the sale. I would highly recommend her as a salesperson.
My experience was attentive and professional.
My experience was attentive and professional. Ms. Marshall was knowledgeable and friendly. She was very helpful with questions even after the sale. I would highly recommend her as a salesperson.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! We're thrilled to hear about your attentive and professional experience with Ms. Marshall at Schepel Auto Group. It's great to know she provided you with helpful information even after the sale. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Schepel Auto Group
As always, everyone at Schepel always treat their
As always, everyone at Schepel always treat their customers like family. I really appreciate doing business there. Steve in the finance department was very knowledgeable and professional, he went beyond customer satisfaction. Jim Lagestee/my GMC Service Advisor whom I?ve known for seven years every since I?ve been coming there has always made me feel like I?m at home and has been professional and helpful with answering any questions I might have every since I?ve been coming to Schepel. I look forward to doing future business with them again. Satisfied Customer, L. Jackson, Jr.
As always, everyone at Schepel always treat their
As always, everyone at Schepel always treat their customers like family. I really appreciate doing business there. Steve in the finance department was very knowledgeable and professional, he went beyond customer satisfaction. Jim Lagestee/my GMC Service Advisor whom I?ve known for seven years every since I?ve been coming there has always made me feel like I?m at home and has been professional and helpful with answering any questions I might have every since I?ve been coming to Schepel. I look forward to doing future business with them again. Satisfied Customer, L. Jackson, Jr.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Lewis! We are thrilled to hear that you feel at home with us at Schepel Auto Group. It's wonderful to know that Steve provided you with exceptional service and that Jim has consistently made your visits enjoyable over the years. We truly value your loyalty and look forward to continuing to serve you in the future. Don't hesitate to reach out if there's anything we can assist you with! Sincerely, Schepel Auto Group
I always feel good when I take my car to the dealership.
I always feel good when I take my car to the dealership. They really take good care of me
I always feel good when I take my car to the dealership.
I always feel good when I take my car to the dealership. They really take good care of me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful feedback! We’re thrilled to hear that you always feel good when visiting Schepel Auto Group. Our team is dedicated to providing excellent care for our customers and their vehicles. We look forward to seeing you again soon! Sincerely, Schepel Auto Group
My Service Advisor was Matt Perry.
My Service Advisor was Matt Perry. Matt has always been Very helpful and knowledgeable about the repairs needed on my Lucerne CXL. I have found Matt to be a valuable asset to Schepel's Dealership and its customers. Because of the integrity and great customer service Matt has provided me, I would never even consider going anywhere else but Schepel for service on my Buick.
My Service Advisor was Matt Perry.
My Service Advisor was Matt Perry. Matt has always been Very helpful and knowledgeable about the repairs needed on my Lucerne CXL. I have found Matt to be a valuable asset to Schepel's Dealership and its customers. Because of the integrity and great customer service Matt has provided me, I would never even consider going anywhere else but Schepel for service on my Buick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review! We're thrilled to hear that Matt has provided you with exceptional service for your Lucerne CXL. Knowing that you value his expertise and commitment to integrity means a lot to us at Schepel Buick GMC. We look forward to serving you again in the future! Sincerely, The Schepel Buick GMC Team
great customer service
the work performed was completely under warranty and the gentleman who checked my vehicle in was thorough in explaining the work that would be done.
great customer service
the work performed was completely under warranty and the gentleman who checked my vehicle in was thorough in explaining the work that would be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you for letting others know about your experience, Penmark! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Schepel Auto Group