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Schepel Buick-GMC

(70 reviews)
Visit Schepel Buick-GMC
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 862-7037 (888) 862-7037
Used (877) 871-0158 (877) 871-0158
Service (888) 841-8191 (888) 841-8191

Inventory

See all 330 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2026.
Schepel Buick GMC in Northwest IN has a strong and committed sales staff with many years of experience satisfying our customers? needs. Feel free to browse Schepel's massive online inventory request information on vehicles from one of our Buick and GMC trained sales professionals schedule a test drive with a sales associate or inquire about financing! We specialize in professional courteous service!

Schepel is located in Merrillville Indiana.
Experience the Schepel difference.

Service center

Phone number (888) 841-8191

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schepel Buick-GMC from DealerRater.

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Excellent buying experience with Ron. No high pressure and stress free. He knew his products and worked quickly to find me exactly what I was looking for.

Excellent buying experience with Ron. No high pressure and stress free. He knew his products and worked quickly to find me exactly what I was looking for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your outstanding review, Lucinda! We’re pleased to hear that you had an excellent buying experience with Ron at Schepel Auto Group. It's great to know that you found our approach stress-free and that Ron was able to assist you in finding exactly what you were looking for. We appreciate your feedback and hope to see you again soon! Sincerely, Schepel Auto Group

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We have always had a good experience and trust in Schepel doing a great job!!! In last 15 years that?s where we have bought our vehicles great deals and super customer service and salesmen!!

We have always had a good experience and trust in Schepel doing a great job!!! In last 15 years that?s where we have bought our vehicles great deals and super customer service and salesmen!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words, Thomas! We're thrilled to hear that you've had such positive experiences with Schepel Auto Group over the past 15 years. It’s wonderful to know that you trust us for your vehicle needs and appreciate our customer service. We look forward to assisting you again in the future! Sincerely, Schepel Auto Group

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Its never fun to have a check engine light come on and need service, but Schepel made the best experience as possible. They were able to provide me with a loaner SUV over the weekend. They had my 2016 Acadia Denali repaired very quickly. They also, were kind enough to come to my house to drop off my vehicle and pick up the loaner. I am very impressed with their level of service and their commitment to the customer.

Its never fun to have a check engine light come on and need service, but Schepel made the best experience as possible. They were able to provide me with a loaner SUV over the weekend. They had my 2016 Acadia Denali repaired very quickly. They also, were kind enough to come to my house to drop off my vehicle and pick up the loaner. I am very impressed with their level of service and their commitment to the customer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Andrew! We truly appreciate your kind words about your experience with Schepel Auto Group. We're glad we could make the service on your 2016 Acadia Denali as smooth as possible, and it's great to hear that our team’s efforts, including the loaner SUV and home delivery, impressed you. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Schepel Auto Group

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Every time I have to get my car serviced, the service department always goes above and beyond to make sure my vehicle is running smoothly.

Every time I have to get my car serviced, the service department always goes above and beyond to make sure my vehicle is running smoothly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Marshane! We're thrilled to hear that our service department consistently goes above and beyond for you at Schepel Buick GMC. Your satisfaction is our priority, and we appreciate your trust in us to keep your vehicle running smoothly. We look forward to assisting you again next time! Sincerely, The Schepel Buick GMC Team

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Daniel is the very best. Knows how to talk and treat people with respect and gives them an amazing experience. He is very knowledgeable on all the vehicles he sells.

Daniel is the very best. Knows how to talk and treat people with respect and gives them an amazing experience. He is very knowledgeable on all the vehicles he sells.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Dixie, for your kind words about your experience with us at Schepel Buick GMC! We're thrilled to hear that you found our team knowledgeable and respectful. We strive to provide amazing experiences for all our customers. We look forward to welcoming you back soon! Sincerely, The Schepel Buick GMC Team

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Micheal was very informative the service was fast. Also the price was what he previously quoted me. I will be back to this specific dealership.

Micheal was very informative the service was fast. Also the price was what he previously quoted me. I will be back to this specific dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Eunice! We appreciate your feedback about your experience at Schepel Auto Group. It's great to hear that Michael was able to provide you with informative service and that you found our pricing to be accurate. We look forward to welcoming you back to our dealership in the future! Sincerely, Schepel Auto Group

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They exceeded my expectations! My Enclave was serviced in a timely manner and everything was taken care of to my satisfaction. Customer service was friendly and professional.

They exceeded my expectations! My Enclave was serviced in a timely manner and everything was taken care of to my satisfaction. Customer service was friendly and professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, William! We’re thrilled to hear that your expectations were exceeded during the service of your Enclave. At Schepel Auto Group, we strive to provide friendly and professional customer service, and it’s great to know that we achieved that for you. We look forward to seeing you again for your next visit! Sincerely, Schepel Auto Group

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My experience was attentive and professional. Ms. Marshall was knowledgeable and friendly. She was very helpful with questions even after the sale. I would highly recommend her as a salesperson.

My experience was attentive and professional. Ms. Marshall was knowledgeable and friendly. She was very helpful with questions even after the sale. I would highly recommend her as a salesperson.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We're thrilled to hear about your attentive and professional experience with Ms. Marshall at Schepel Auto Group. It's great to know she provided you with helpful information even after the sale. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Schepel Auto Group

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As always, everyone at Schepel always treat their customers like family. I really appreciate doing business there. Steve in the finance department was very knowledgeable and professional, he went beyond customer satisfaction. Jim Lagestee/my GMC Service Advisor whom I?ve known for seven years every since I?ve been coming there has always made me feel like I?m at home and has been professional and helpful with answering any questions I might have every since I?ve been coming to Schepel. I look forward to doing future business with them again. Satisfied Customer, L. Jackson, Jr.

As always, everyone at Schepel always treat their customers like family. I really appreciate doing business there. Steve in the finance department was very knowledgeable and professional, he went beyond customer satisfaction. Jim Lagestee/my GMC Service Advisor whom I?ve known for seven years every since I?ve been coming there has always made me feel like I?m at home and has been professional and helpful with answering any questions I might have every since I?ve been coming to Schepel. I look forward to doing future business with them again. Satisfied Customer, L. Jackson, Jr.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Lewis! We are thrilled to hear that you feel at home with us at Schepel Auto Group. It's wonderful to know that Steve provided you with exceptional service and that Jim has consistently made your visits enjoyable over the years. We truly value your loyalty and look forward to continuing to serve you in the future. Don't hesitate to reach out if there's anything we can assist you with! Sincerely, Schepel Auto Group

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I always feel good when I take my car to the dealership. They really take good care of me

I always feel good when I take my car to the dealership. They really take good care of me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that you always feel good when visiting Schepel Auto Group. Our team is dedicated to providing excellent care for our customers and their vehicles. We look forward to seeing you again soon! Sincerely, Schepel Auto Group

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