Reviews
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Quick professional services. I will remain a loyal ford customer. No issues or complaints. Good job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Everyone was very helpful from the service manager to the techs.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Escape
great! They used my free service letter from Miguel, my salesman . it wasn't crowded for a Monday afternoon . I go to Premier Ford because I have been going since 1989 & I trust Ricky the head of service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
The service was great found the problem that I took it there for
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent service.
The experience was excellent as usual.very homey atmosphere. Very helphful and attentive to all my concerns. My needs and accommodation were important to the staff at Lincoln/Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
Ford Explorer 2015 I got there later in the day around 1pm and my truck was ready within a reasonable time. Everyone was helpful and friendly. I appreciated that.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
OWNER
ALWAYS A PLEASURE TO DEAL WITH THE SERVICE DEPARTMENT AT PREMIER FORD. FRANK SCARFO THE SERVICE MANAGER IS ALWAYS HELPFUL. AND RICK SPINELLI ALWAYS KEEPS HIS PROMISE ON WHEN MY CAR WILL BE READY. THANK YOU RICHARD COSCIA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Morris Fuchs
Everyone was friendly, cooperative and quick in resolving all my issues. I even got a carwash, which was a very nice touch!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Excellent service, very clean and great coffee. I would definitely go back to service my vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You're the best
I trust my car to no one other then ford, I won't even let another change my bulbs,which was one of the reasons for my visit. By the way I have 2011 Ford Explorer. I also had a Ford Taurus. I had a 2002 ford explorer before I upgraded to the 2011. Keep up the good work. In closing if its not broke don't try to fix it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
