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Premier Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (811 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (811 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Ford from DealerRater.

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short visit

Quick professional services. I will remain a loyal ford customer. No issues or complaints. Good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Everyone was very helpful from the service manager to the techs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford Escape

great! They used my free service letter from Miguel, my salesman . it wasn't crowded for a Monday afternoon . I go to Premier Ford because I have been going since 1989 & I trust Ricky the head of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

The service was great found the problem that I took it there for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent service.

The experience was excellent as usual.very homey atmosphere. Very helphful and attentive to all my concerns. My needs and accommodation were important to the staff at Lincoln/Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service

Ford Explorer 2015 I got there later in the day around 1pm and my truck was ready within a reasonable time. Everyone was helpful and friendly. I appreciated that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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OWNER

ALWAYS A PLEASURE TO DEAL WITH THE SERVICE DEPARTMENT AT PREMIER FORD. FRANK SCARFO THE SERVICE MANAGER IS ALWAYS HELPFUL. AND RICK SPINELLI ALWAYS KEEPS HIS PROMISE ON WHEN MY CAR WILL BE READY. THANK YOU RICHARD COSCIA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Morris Fuchs

Everyone was friendly, cooperative and quick in resolving all my issues. I even got a carwash, which was a very nice touch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Excellent service, very clean and great coffee. I would definitely go back to service my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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You're the best

I trust my car to no one other then ford, I won't even let another change my bulbs,which was one of the reasons for my visit. By the way I have 2011 Ford Explorer. I also had a Ford Taurus. I had a 2002 ford explorer before I upgraded to the 2011. Keep up the good work. In closing if its not broke don't try to fix it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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