Reviews
Mr pedro nice sales man he can convince customers & well
Mr pedro nice sales man he can convince customers & well behave I appreciate his service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your appreciation of Pedro's service! We hope to see you next time at Westbury Toyota, Alam.
Toyota westbury is the best car dealer in NewYork.
Toyota westbury is the best car dealer in NewYork.I recommend everyone who lives in NY area and looking for cars,go to westbury toyota šš¾šš¾šš¾
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic recommendation! We are thrilled to hear you're so confident in our team. We appreciate your support and hope to see you again at Westbury Toyota!
I just purchased my RAV4 XLE at Westbury Toyota and I had
I just purchased my RAV4 XLE at Westbury Toyota and I had the pleasure of working with Ali Nsour. I was impressed with Aliās Professionalism and Customer Service. He was very Attentive and he made sure I was completely Satisfied with the purchase. Thank you, Ali, for all your Patience and I wish you continued Success. Regina M.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Regina, congrats on your new Toyota RAV4 XLE! We're glad Ali made your experience smooth and enjoyable. Thank you for choosing Westbury Toyota, and we hope to work with you in the future.
Jerod service was above and beyond for our Toyota
Jerod service was above and beyond for our Toyota purchase experience at Westbury Toyota Thank you so much Jerod
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rabia, we're elated to hear that Jerod provided exceptional service during your Toyota purchase at Westbury Toyota. Thank you for sharing your experience with us!
Stanley was an excellent salesperson- no pressure-just
Stanley was an excellent salesperson- no pressure-just information. Alex worked with us to complete the deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Stanley and Alex at Westbury Toyota! We're glad to hear they provided a pressure-free and informative service. Enjoy your new vehicle!
My sister leased a 2025 Toyota Corolla Cross LE AWD from
My sister leased a 2025 Toyota Corolla Cross LE AWD from this dealership on June 19th and I regret having her go here. We negotiated a sales price of $32,250, but when it came time to sign, Finance Manager Marluin Reyes handed us a lease agreement showing $33,168.55. I caught the inflated number and had to insist it be corrected ā which already made me uneasy. Then came the real kicker: they applied a money factor of 0.00434, when Toyota Financialās rate was 0.00334. That 0.001 markup translates to ~2.4% in hidden APR, adding over $3,000 in extra cost over the lease. This was never disclosed ā and when I returned within 24 hours to request a renegotiation, they refused. Their "make-good"? A year of free car washes. We had already gotten the ādiamond packageā That doesn't come close to covering the cost of the markup they quietly baked in. The Floor Manager James rambled some non sense for the sales price difference, itās crazy to me how greedy dealerships are. The rent charge is the price of financing the over the lease term and based on the money factor it was $8,828, which is excessive. I knew it too and asked about it and it was brushed over by the Finance Manager, who stated that the money factor was the 0.00334 that she was offered but it wasnāt. After 7+ hours at the dealership I was not on my A game. The cap cost was inflated with hidden fees that werenāt broken down clearly. Their sticker prices are marked up above MSRP, which makes their ādiscountedā deals look better than they are. Seriously feel she overpaid and should have walked out. Had they not marked up the money factor it would have been close to $100 dollars less a month. This was my first and last visit to this dealership. Theyāve lost my trust and the business of my family and friends, and itāll be the last time I allow anyone that I know from signing anything before getting full disclosures and numbers. If youāre shopping here Know what youāre willing to pay for the vehicle. Know the current buy rate from the leasing company. Donāt let them tell you your credit tier is below and you donāt qualify for a lower rate. Ask for every number to be disclosed upfront. Watch for the money factor disguised as the ārent chargeā ā itās one of the easiest places for dealers to hide profit. I wanted a transparent and fair deal. What I got was the opposite.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I recently sold my car to Westbury Toyota and had a great
I recently sold my car to Westbury Toyota and had a great experience working with Jaheim. He was patient, respectful, and took the time to listen to my needs throughout the trade-in process. The whole transaction was quick and straightforward, and Jaheim was willing to adjust the offer to make it work for both sides. I really appreciate his professionalism and customer-focused attitude. Highly recommend!
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- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
Yvonne, we're ecstatic to hear that Jaheim provided you with a smooth and accommodating experience at Westbury Toyota. Thank you for recommending us!
It was a great experience at westbury toyota thks to
It was a great experience at westbury toyota thks to Randy Abrue ,Alex Eiten and Jeremy Gracia for all the help šš
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jrivera, we're delighted to hear that Randy, Alex, and Jeremy made your experience at Westbury Toyota a great one! Thanks for sharing your feedback with us.
As a woman coming in alone I was nervous but I was
As a woman coming in alone I was nervous but I was referred to the General Manager Randy Abreu and worked with Salesman Seamus Carey. Seamus was exceptionally honest and transparent throughout the process with the pricing and my trade in value. I would highly recommend working with them! And they have the BEST popcorn and music in the showroom. 5 star service and experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Daniela, we're delighted to hear that Seamus and Randy made your experience at Westbury Toyota a positive one! It's great to know you enjoyed the popcorn and music too. Thanks for recommending us!
Good job by Evin the sales person.
Good job by Evin the sales person... Very courteous and professional. Reflects well on the dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the feedback! We're pleased to hear that Evin provided courteous and professional service at Westbury Toyota. We appreciate your support and look forward to serving you again in the future!