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Lia Honda Albany

(1,769 reviews)
Visit Lia Honda Albany
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (866) 512-4851 (866) 512-4851
Used (866) 512-9844 (866) 512-9844
Service (866) 513-6113 (866) 513-6113

Reviews

(1,769 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lia Honda Albany from DealerRater.

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Great experience!

Great experience! Would shop here again (but hopefully not for a while, heard Hondas last forever!)….meanwhile, I will recommend Lia Honda in Albany to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Jessica, we're glad you had a smooth and pleasant dealership experience with the Lia Honda team. Congratulations on your new Honda! We hope you enjoy many happy travels on the road ahead.

I had a great experience buying my pilot from Lia and

I had a great experience buying my pilot from Lia and Johans Severino. Excellent salesman.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your 5-star review! We're thrilled to know how pleased you were with Sev's support. Congrats on the new Pilot! Best wishes for awesome travels, from the whole team at Lia Honda.

Ernie Walton is an asset to Lia Honda he is helpful,

Ernie Walton is an asset to Lia Honda he is helpful, honest and trustworthy. I had an oil change and had everything checked out for a road trip I also asked if he could check out my inner tire rod as I was told in Jan it needed to be fixed. He had 3 different mechanics check it, all of them said there was nothing wrong with it.. It really gave me peace of mind to know my car was road trip ready..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased you continue to receive the best care and guidance from Ernie and our amazing team, Lynne. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

Excellent job and great service.

Excellent job and great service. Special thanks to Lamar Patton. I’ll be a lifelong Lia customer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We're delighted the value of Lamar's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.

While the service was generally good and I was

While the service was generally good and I was comfortable during the three hours I had to wait, I was frustrated with the cause of the problem (a car repair shop used a non-Honda light bulb when rerpairing my car after an accident) and I received 2 calls from Lia after the work they did was dfone claiming my credit card payment didn't go through when I was able to find that it had on my on-line account with the credit card company.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for sharing your experience with us. Although we're happy to hear your overall experience was a success, we acknowledge the bumps along the way and apologize for any confusion. We hope you won't hesitate to come see us when we can assist you again.

Jai Patel: sales agent.

Jai Patel: sales agent. Jai walked us through this whole process so easily and handled every detail so that we were completely at ease every step of the way. We rate Jai's service as excellent. He knew the car we needed, its features, and its benefits for us. He also helped take us through the financial issues and prepared us to meet with the business officer. We have dealt twice now with Jai; he is competent, courteous, and consistent. We are glad that he will be there for us in the future. It's great to get into and out of the HR-V pain free!! M & I

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Mary, thank you for recognizing Jai's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Lia Honda team may serve you.

Lia Honda is great dealership !

Lia Honda is great dealership ! My salesman Rob Dawes was very accommodating and knowledgeable. He showed me all the models I was interested in and was very instrumental in my decision !!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ed, thanks for giving us your kind and unique perspective on the amazing service provided to you by Rob. He is indeed a gem. Here's wishing you all the best in their summer travels, from all of us at Lia Honda!

I recently had an excellent experience with this car

I recently had an excellent experience with this car mechanic. The quality of service was outstanding, and they demonstrated a high level of knowledge and expertise. They took the time to answer all my questions thoroughly and made sure I felt informed and confident about the work being done. Their professionalism and friendly approach made the entire process smooth and stress-free. I highly recommend their services to anyone looking for reliable and knowledgeable car care.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind review, Jimmy! We truly appreciate your continued business, and we're glad our service team has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!

Great staff.

Great staff. Always trying to please and work with me. Been going here for years! Shawn Hugh in service was fantastic!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're really pleased Shawn and the Lia Honda team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, Arlene!

Lia Honda Albany has consistently provided excellent

Lia Honda Albany has consistently provided excellent service for our many years of doing business with them. We recently leased a new 2025 Honda EX-L and would like to specifically thank Rob Dawes (Sales) and Bob Martino (Finance). Your complete, consistent, professional, friendly service is much appreciated. We will be back whenever the need arises. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Ron, thank you for telling us why you liked working with Rob and Bob! Your satisfaction means the world to us, and we're pleased our team continues to be a reliable resource for your automotive needs. We hope you enjoy your summer travels in the new Honda!