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Meet Linda VanVranken

Linda VanVranken headshot
Title Clerk
(4 reviews)

Reviews

Great, Okay, then Great again

We had a very pleasant experience in the beginning; looking and test driving used vans. However, once we made a decision and agreed to purchase the vehicle, we felt that we became a number instead of valued clients. What seemed to me like small requests were met with short responses. Then, when we returned to pick up the van and finalize financing, we again felt like we were treated well. I know that Mohawk Honda is a busy and popular place, but my experience in the middle of the process left me feeling annoyed. In the end, we are happy with our purchase and I hope to be a long term customer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer Service Redefined in a Great Way

Linda - thanks again! Allen and Wayne got the car here, we got past the registry, and I am keeping the car. Once you get all of the documentation back, please look through it, and send me anything that I am supposed to have - Allen and I were just a bit sketchy on some of what was in the folder and even more sketchy about what I should or should not have a copy of. Again - thank you for the amazing customer service and for so successfully addressing my worries and concerns. You sorted things out right then and reaffirmed my confidence in Mohawk Honda. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations!!! We are so happy to hear you had a wonderful experience with Linda, Brad & everyone at Mohawk Honda!!! Enjoy your new car & Welcome to our Family!!!

Excellent Buying Experience

Very easy to do business with, no games, working with Lindsey Haraden was the best car buying experience I have had to date! I would recommend this Honda dealer to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Mark Ellis was fantastic in helping me select a car. I got a great deal, and I am very happy with my 2015 Honda Civic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! Jeff Haraden