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Meet Stephanie Wight

Stephanie Wight headshot
Service Appointment Coordinator
(6 reviews)

Reviews

Mohawk Honda was wonderful to do business with.

Mohawk Honda was wonderful to do business with. Shu Noory was kind, patient, and honest with me throughout the entire process. The team at Mohawk Honda provided me with a fair trade deal and were a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

They were fantastic in making the deal happen.

They were fantastic in making the deal happen. Brian, Matt, Jameson, Shu and Kristie Lynch were very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This is my second lease from this dealership.

This is my second lease from this dealership. The entire place is beautiful and offers many amenities for customers. Staff is welcoming, friendly and knowledgeable. John Kroeber was amazing, listened to what I had to say and worked on getting that perfect deal! Thanks, will return and refer family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and thoughtful review! Our team is proud to go out of their way to please you. We hope to see you again soon!

For years my parents have raved about Mohawk Honda’s

For years my parents have raved about Mohawk Honda’s Service Center, however as a Mazda owner I was hesitant to bring my vehicle to a place that services mainly “Hondas.” Yet I was nothing but pleased with the service that I received. Stephanie provided great customer service keeping me up to speed on the progress of my vehicle. I felt confident in the estimate I received for the needed work and positive that Mohawk Honda was looking out for both my vehicle and my wallet (even so far as giving me options of sourced parts vs. brand new). I would definitely recommend Mohawk Honda’s Service Center (even if you don’t own a Honda).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for the kind words and thoughtful recommendation! We hope to see you again soon!.

They do not go out of their way

Would not recommend this dealership to anyone. Their customer service sucks. Their GM is rude and insulting. Their commercial says they go out of their way to please you which they don’t. Their business managers suck at following up with customers. Had to make a 100 phones calls

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback. We take all feedback very seriously, and would like the opportunity to learn more about your experience, and how we can improve it for next time. Please reach out to Nathanael Greklek at ngreklek@mohawkautogroup.com with any further feedback. We look forward to hearing from you soon, and hope that we can make things right again.

I recently had my 1st experience with Mohawk Honda and it

I recently had my 1st experience with Mohawk Honda and it was incredible!! Stephanie took my call and determined that my problem may be covered due to a recall issue. AAA towed my car to the dealership and Gunnar Schifley was my service advisor. Best customer service person I have EVER encountered hands down. Gunnar sent Julie to pick me up in Amsterdam; about 30 miles away and had a brand new Honda HRV reserved for me to rent for $50 a day-Enterprise wanted $130 a day. The car was repaired at NO CHARGE and they did a multipoint inspection that was very thorough also. This dealership is the most efficient operation I have dealt with, and I am very grateful to them for going above and beyond to get my beloved Honda Fit back up and running perfectly! Gunnar could be in a TV commercial; his empathy and professionalism was OUTSTANDING and you are lucky to have him representing your company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow! So glad to hear you had a wonderful first experience here at Mohawk Honda Dan! Thank you for sharing such kind words about the team and how efficient they are. We want to make sure our customers are well taken care of. Refer us to your friends and family so we can send you $100!