Reviews
Great car. Easy buying experience.
Kavere was a great salesman to do business with. He was friendly and answered all of our questions. The buying experience we had at Thomas Toyota was the best we've had so far.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst customer service ever
They waited on 5 others before me and I was there first. Then asked for my keys to move my car. Manager said it didn't happen. Didn't apologize, told me I made it up.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
A Bonus place to buy a car--great salesmen and great service
this is the second car we have purchased from Thomas Toyota. Each time the experience has been amazing. The salespeople are always very professional, knowledgeable and easy to work with. Rich was our salesman this last time. He made the entire experience seamless, by having the cars we were interested in lined up next to each other so we could compare them. He had each car ready for us to drive. He went out of his way to make sure we had a great experience. The entire office staff were friendly and helpful. Our experience has been the same with the service end of the business, so buying a car at Thomas Toyota is a bonus. You get both a great experience buying a car and a great service experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience. The people there were super nice
I gave the rating an excellent because the people that work there are super easy to talk to. Car and just random. Super friendly and down to earth
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Got the model and color I wanted
Steve is the BEST salesman! He answered all our questions and was extremely accommodating to all our needs. It was so refreshing to not haggle, and we got an exceptional price. And the best part - the dealership is close to my house.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
I recently purchased a used truck from Thomas Toyota. The salesman was great. Answered all of my questions. Very easy and hassle free experience with them. I would definitely recommend Thomas Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Finally no scam artists! Just honest & kind folks
I seriously can't believe how great the service was here! For the 1st time in my life, I felt that the staff & salesmen were honest people trying to help me and NOT scam artists trying to get me to buy the wrong car. A really kind (and patient) young man by the name of Anastacio Salazar (AKA Junior) was super helpful. I told him my budget and he actually did everything he could to keep me within my means. He made the whole thing such a great experience. Apparently, they're one of the 1st dealers to roll out a service in which you're presented with the best possible price upfront and don't have to negotiate down to a reasonable number. This is amazing for anyone who is not good at negotiating, or just doesn't want to have to fight for a good price! I got a brand new 2016 Corolla and it was hooked up (especially for the price I paid). Fog lights, tail, Bluetooth, rims, door protector...the works! I thought I was going to have to drive off the lot with the most basic car but they worked their magic to give me something I was actually excited about. I would highly recommend this place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Fyonna - We are thrilled to hear you were so pleased with your purchase. Our team works hard to ensure our customers a positive experience. We appreciate your recommendation and hope to work with you again in the future! - Michael Gors
New car buyer
The staff at Thomas made my car buying experience a pleasure! The atmosphere was friendly and welcoming. They ensured I was completely satisfied with every aspect of my purchase! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Heather - Thank you for your compliments. We are thrilled to hear you are so pleased with your purchase. We hope to get the chance to work together again in the future! - Michael Gors
Very comfortable , non pushy and no haggling
Allen Salazar was very helpful. He explained everything we would be dealing with today and answered all our questions. It was as easy as he said. Overall great experience, we will definetly recommend him and Thomas Toyota to our family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and helpful staff!
Steve, Mike, and John were fantastic! They truly made my car buying experience a pleasure! It was refreshing to deal with such a professional and caring team! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
