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Prestige Toyota - NY

(989 reviews)
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2018 consumer dealer award

Reviews

(989 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Toyota - NY from DealerRater.

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2022 Highlander

This is my third car with Prestige! They are very helpful, friendly and knowledgeable. My salesperson, Noah O'Byrne, is great to work with. He takes the time needed to go over all the details of the car and you do not feel rushed if you have questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your review. We wish you many happy and safe miles!

Prestige, the Place to Go

A very good experience once again. We’ve been leasing our Toyota cars for some time. We started with George Becker and when he left, we worked each time with Noah OByrne who has been our go to person for a number of years now. He always quick to get back to us and each lease he has been great from top to bottom with working out the $ and terms.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your review! We wish you many happy and safe miles!

Go to Prestige!!

Noah O 'Byrne is a great sales rep. it was a pleasure to work with him. Everyone at Prestige were great, it was the smoothest transaction I've ever had at a dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We wish you many happy and safe miles!

Best car shopping experience.

I never experienced the most exceptional service from Gabby! She was very professional and knew exactly what I was looking for. Highly recommend. If anyone is looking for a car I would definitely send them to her! Thank you for my Camry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We wish you many happy and safe miles!

Ask for Gabriella

Ask for Gabriella she’s awesome. Well informed on the vehicle and her personality is warm and welcoming. Thank you for your service. Come check her out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We wish you many happy and safe miles!

Thank you!!

I was able to find my dream car at Prestige Toyota. I looked for cars all over the Albany region and decided to drive down Prestige on a whim. Gabriella was super helpful and helped me find the right vehicle for me. Her customer service skills and knowledge are superb! I highly recommend her and the whole Prestige team #NewSUV

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We wish you many happy and safe miles!

This was one of the best buying experience ever

Gabriella was top shelf. She was courteous and knowledgeable. She made this an enjoyable experience. I will recommend prestige with Gabby as the go to person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your great review. We wish you many happy and safe miles!

Pleased customer

Gabreilla Janel helping me to purchase a new Hyundai Kona this past April. She was patient, knowledgeable and professional. I went back several times and she patiently helped me to understand and activate some of the new features. I am pleased with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your review! We wish you many happy and safe miles!

Thank you Noah!

Noah O’Byrne did a great job finding a car that fit my needs. He is very knowledgeable and able to explain all of the many features, updates and how best to utilize for the best and safest driving experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your review! We wish you many happy and safe miles!

New to barely used love

Gabriella was more than a pleasure to meet and work with. We went in looking for a new Rav4 but the wait for one was much longer than expected. We found a reasonably priced barely used one. Lauren got a better rate than our credit union could offer us. I would give them 100 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We wish you many happy and safe miles!