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Michigan City Hyundai

(48 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–12:00pm
Sunday Closed Closed

Inventory

About our dealership

From the moment you first step visit our showroom we're committed to getting to know your transportation needs. If you're in the market for a new or used Hyundai we'll make sure to match you with one that fits your style so you don't waste time test driving a car that doesn't meet your vehicle criteria. Our financing team meanwhile can make sure that your payment is one that fits comfortably within your budget while our parts and service centers work to ensure your next Hyundai Kona Santa Fe Sonata Tucson or Palisade is one that continues performing like new for years to come.
At Michigan City Hyundai We're Proud to Guide You Through Every Step of Car Ownership

Service center

Phone number (219) 878-1133

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

(48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michigan City Hyundai from DealerRater.

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Mike Rzeznik provided an unbelievable experience that is

Mike Rzeznik provided an unbelievable experience that is second to none. If you are in the market for a new or used vehicle, Mike is the guy to talk to. You will not be disappointed!

Mike Rzeznik provided an unbelievable experience that is

Mike Rzeznik provided an unbelievable experience that is second to none. If you are in the market for a new or used vehicle, Mike is the guy to talk to. You will not be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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From the moment we showed up we received very good

From the moment we showed up we received very good information and we were treated so kindly. All the staff we met were equally nice. Our first introduction was Mike Rzeznik and he answered every concern and question. We knew based on his knowledge and integrity in his answers we would be buying a car here. Today, thanks to Mike we are the new owners of a Tuscan Hybrid. We absolutely love the ease of use in learning this car. It’s smooth in every function and it’s beautiful inside and out. Can’t wait to take it on a road trip. Mike even helped us set up our phones to sync with our car. This business is a top notch no pressure and stress free way to invest in your road comfort and safety. Thanks to Mike and Jeremy too!!

From the moment we showed up we received very good

From the moment we showed up we received very good information and we were treated so kindly. All the staff we met were equally nice. Our first introduction was Mike Rzeznik and he answered every concern and question. We knew based on his knowledge and integrity in his answers we would be buying a car here. Today, thanks to Mike we are the new owners of a Tuscan Hybrid. We absolutely love the ease of use in learning this car. It’s smooth in every function and it’s beautiful inside and out. Can’t wait to take it on a road trip. Mike even helped us set up our phones to sync with our car. This business is a top notch no pressure and stress free way to invest in your road comfort and safety. Thanks to Mike and Jeremy too!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They list their used vehicles at 1 price to get you in

They list their used vehicles at 1 price to get you in the door then demand you pay for $3,000 worth of add ons & warranties you didn't ask for or they refuse to sell. They lost a sale. STOP PLAYING GAMES WITH YOUR CUSTOMERS.

They list their used vehicles at 1 price to get you in

They list their used vehicles at 1 price to get you in the door then demand you pay for $3,000 worth of add ons & warranties you didn't ask for or they refuse to sell. They lost a sale. STOP PLAYING GAMES WITH YOUR CUSTOMERS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Mike did a great job.

Mike did a great job. He was extremely professional and not pushy at all. He was able to give us all the info we needed and get us exactly what we wanted and made sure we left happy. Highly satisfied with the whole experience from beginning to end.

Mike did a great job.

Mike did a great job. He was extremely professional and not pushy at all. He was able to give us all the info we needed and get us exactly what we wanted and made sure we left happy. Highly satisfied with the whole experience from beginning to end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our salesman, Michael Rzeznik, was great.

Our salesman, Michael Rzeznik, was great. We did not feel pressured by him. He let us test drive a few different vehicles to help us decide what we wanted to purchase. He was very knowledgeable and was able to answer our questions.

Our salesman, Michael Rzeznik, was great.

Our salesman, Michael Rzeznik, was great. We did not feel pressured by him. He let us test drive a few different vehicles to help us decide what we wanted to purchase. He was very knowledgeable and was able to answer our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our experience at this dealership was very disappointing

Our experience at this dealership was very disappointing and we ended up walking out near the end of the transaction. They are dishonest and shady, more so than expected for a car dealership. They added things to the purchase we never asked for and told us as we were signing papers at the very end that we had to use Kia financing or the deal was off. We had told them at the beginning we had our own financing, and they never said anything about that until after we had wasted three hours trying to purchase a new car. Time wasters who will pull every trick in the book to make more money off of you. We went to Fort Wayne Kia and drove home in a beautiful new Telluride after a relatively smooth negotiation and purchase process with minimal shenanigans.

Our experience at this dealership was very disappointing

Our experience at this dealership was very disappointing and we ended up walking out near the end of the transaction. They are dishonest and shady, more so than expected for a car dealership. They added things to the purchase we never asked for and told us as we were signing papers at the very end that we had to use Kia financing or the deal was off. We had told them at the beginning we had our own financing, and they never said anything about that until after we had wasted three hours trying to purchase a new car. Time wasters who will pull every trick in the book to make more money off of you. We went to Fort Wayne Kia and drove home in a beautiful new Telluride after a relatively smooth negotiation and purchase process with minimal shenanigans.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We truly appreciate your feedback and understand your frustration with the situation at Michigan City Hyundai. We strive to maintain transparency throughout the purchasing process, and it is disappointing to hear about your experience. Your insights are invaluable to us. If there is anything else you would like to discuss about your experience, please feel free to contact us directly. - The Michigan City Hyundai Team

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called to check availability of an elantra.

called to check availability of an elantra. Was told to come in for a great deal. When I arrived, the car wasn't even washed and was smashed up in the back. Dealer said, we understand if you're not interested, but can we interest you in something else. Classic deceptive bait and switch from a slimy lousy dealership. Please boycott this dealer so that dealers will stop these deceptive practices which waste customers time.

called to check availability of an elantra.

called to check availability of an elantra. Was told to come in for a great deal. When I arrived, the car wasn't even washed and was smashed up in the back. Dealer said, we understand if you're not interested, but can we interest you in something else. Classic deceptive bait and switch from a slimy lousy dealership. Please boycott this dealer so that dealers will stop these deceptive practices which waste customers time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Just bought a car from here would highly recommend Kaden.

Just bought a car from here would highly recommend Kaden. He treated me very well and was very

Just bought a car from here would highly recommend Kaden.

Just bought a car from here would highly recommend Kaden. He treated me very well and was very

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Michigan City Hyundai for your recent car purchase! We are thrilled to hear that Kaden provided you with excellent service. We appreciate your recommendation and look forward to assisting you in the future. Safe travels in your new car! - The Michigan City Hyundai Team

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Nice people, prices were way too high.

Nice people, prices were way too high. As a result, I’m still looking, only now I think a Chrysler Pacifica hybrid 2019-2020 would probably suit my needs better. It seems like they are few and far between.

Nice people, prices were way too high.

Nice people, prices were way too high. As a result, I’m still looking, only now I think a Chrysler Pacifica hybrid 2019-2020 would probably suit my needs better. It seems like they are few and far between.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jim Ludington, General Sales Manager, Michigan City Hyundai, jludington@blautogroup.com

Consumer response

Thanks for your response, I realize that the amount you have in a car is the biggest reason for your asking price, however the price you wanted for the Tesla that I looked at, was $4-14K higher than five other dealers, that I checked. If we had come to an agreement, I would assuredly would have bought locally. But after driving the car, although pristine, I decided that I needed to look for something a little more easier to enter, as myself and my friends are older, and most are handicapped. So I decided to watch for an affordable 19-20 Chrysler Pacifica hybrid. If you get another that we might agree on.

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Shame on you, Jim Ludington, GM for Michigan City

Shame on you, Jim Ludington, GM for Michigan City Hyundai! You broke our deal, you lied... just to make a little more money. We had a deal for a Palisade at MSRP. We were in touch a number of times as it shipped to you. When you realized the previous manager sold it without a market adjustment, you lied to break the deal! You lied and said you double sold my car. You lied that Payton Aubrey, our contact, had not been a manager at the dealership. You lied that you talked to Payton and that he "remembered the mistake he made" (If he remembered, he would have addressed it!). Mistakes happen and can be excused. Lack of character and worship of money cannot be fixed.

Shame on you, Jim Ludington, GM for Michigan City

Shame on you, Jim Ludington, GM for Michigan City Hyundai! You broke our deal, you lied... just to make a little more money. We had a deal for a Palisade at MSRP. We were in touch a number of times as it shipped to you. When you realized the previous manager sold it without a market adjustment, you lied to break the deal! You lied and said you double sold my car. You lied that Payton Aubrey, our contact, had not been a manager at the dealership. You lied that you talked to Payton and that he "remembered the mistake he made" (If he remembered, he would have addressed it!). Mistakes happen and can be excused. Lack of character and worship of money cannot be fixed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Jeppedy, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Michigan City Hyundai does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. - The Michigan City Hyundai Team

Consumer response

I'd love to reach back out to you, but the issue I had was with your GM. Who would you like me to reach out to?

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