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Meet Tori Shelper

Tori Shelper headshot
Service
(12 reviews)

Reviews

Service center did not let me know of all the discounts i

Service center did not let me know of all the discounts i had coming to me. When I told them after the bill was paid that i had seen a email that gave me 15% off the didn’t credit my credit card .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service and customer service!

Great service and customer service! Very professional. Nice people and great service. Very happy with everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jermaine, thank you for sharing your positive experience with us at Zeigler Subaru of Schererville! We're delighted to hear that our team provided great service. We appreciate your support and look forward to serving you again in the future!

Cody was very helpful.

Cody was very helpful. Great service was quick, courteous, also patient with me. Took care of what I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Cody provided you with quick and courteous service at Zeigler Subaru of Schererville. Thanks for sharing your experience!

I appreciate the use of your loaner while my car was

I appreciate the use of your loaner while my car was being served. My car runs much better now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your five-star support means the world to us! See you again soon! - Zeigler Subaru of Schererville

The dealership is clean with a very inviting waiting area

The dealership is clean with a very inviting waiting area and the wait for the service was reasonable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Caroline! We're glad to hear you found our dealership inviting and the service wait reasonable at Zeigler Subaru of Schererville. Thanks for sharing your experience!

I stopped there w/o an appointment as my check engine

I stopped there w/o an appointment as my check engine light was on. Talked to the person at the desk. She was very nice and told me to bring my car inside. Got my car fixed and was on my way 👍👍👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Zeigler Subaru of Schererville was able to assist you promptly and get your car back on the road. Thank you for sharing your experience, and we're here whenever you need us!

I was happy to find a Subaru Dealership near my home.

I was happy to find a Subaru Dealership near my home. It took 4 phone calls and call backs to setup a service date. The service I had was done well, but I had a long stay in the waiting room waiting for my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Zeigler Subaru of Schererville. We're glad to hear that the service was done well, but we apologize for any inconvenience caused by the wait time and scheduling process. Your feedback is valuable, and we'll work on improving these aspects in the future!

Even on a holiday they were just the best.

Even on a holiday they were just the best. Torre was awesome and the price was right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing this—thank you for the five stars! - Zeigler Subaru of Schererville

Every time I come here to get work done on my car I

Every time I come here to get work done on my car I always leave satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear this! Thank you for trusting the Zeigler Subaru of Schererville team with your service needs. We look forward to seeing you next time!

Great service department Great customer service Will be

Great service department Great customer service Will be coming back next time I need service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! Thank you for leaving us this five-star review and for your kind words about our service team at Zeigler Subaru of Schererville! We'll see you next time!