Reviews
This car buying experience from the entire staff was
This car buying experience from the entire staff was above my expectations in terms of respectfulness, communication, and assistance with getting me insured. Ryan is an outstanding sales person, very knowledgeable and trustworthy- made me feel incredibly comfortable through the entire process and went the extra mile to make sure I got an insurance plan for a good rate and super patient with me in purchasing my first car in 20 years. Answered all of my many many questions with high level of competency. I would buy all of my cars in the future from Ryan if possible!
This car buying experience from the entire staff was
This car buying experience from the entire staff was above my expectations in terms of respectfulness, communication, and assistance with getting me insured. Ryan is an outstanding sales person, very knowledgeable and trustworthy- made me feel incredibly comfortable through the entire process and went the extra mile to make sure I got an insurance plan for a good rate and super patient with me in purchasing my first car in 20 years. Answered all of my many many questions with high level of competency. I would buy all of my cars in the future from Ryan if possible!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buena esperiensa buen trato muy amables me gusto como nos
Buena esperiensa buen trato muy amables me gusto como nos trataron y sobre todo la ayuda que nos dieron para poder agarrar el carro muchas gracias
Buena esperiensa buen trato muy amables me gusto como nos
Buena esperiensa buen trato muy amables me gusto como nos trataron y sobre todo la ayuda que nos dieron para poder agarrar el carro muchas gracias
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I don't buy vehicles from dealerships normally, and
I don't buy vehicles from dealerships normally, and although everyone there was polite, professional and cordial, I feel the sales staff was a little more than deceptive in informing us of the "actual deal". It wasn't until after the sale and I got home and had a chance to actually read the contract that I discovered many items that were never discussed with us that eventually impacted the total price. Today, two days post sale, I've discovered the left headlight is misaligned and unfortunately is unable to be corrected. If the sales staff is so deceptive, I suspect so is the repair staff, I'm very apprehensive of bringing my vehicle to your dealership to seek any maintenance or repairs.
I don't buy vehicles from dealerships normally, and
I don't buy vehicles from dealerships normally, and although everyone there was polite, professional and cordial, I feel the sales staff was a little more than deceptive in informing us of the "actual deal". It wasn't until after the sale and I got home and had a chance to actually read the contract that I discovered many items that were never discussed with us that eventually impacted the total price. Today, two days post sale, I've discovered the left headlight is misaligned and unfortunately is unable to be corrected. If the sales staff is so deceptive, I suspect so is the repair staff, I'm very apprehensive of bringing my vehicle to your dealership to seek any maintenance or repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Professional, attentive, courteous, however the pricing
Professional, attentive, courteous, however the pricing was somewhat deceptive. It appears to be a common practice
Professional, attentive, courteous, however the pricing
Professional, attentive, courteous, however the pricing was somewhat deceptive. It appears to be a common practice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great Service Kevin kept me informed the entire time!
Great Service Kevin kept me informed the entire time! Got my car in and out and they provided a loaner.
Great Service Kevin kept me informed the entire time!
Great Service Kevin kept me informed the entire time! Got my car in and out and they provided a loaner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you , We love our Jeep.
Thank you , We love our Jeep. Typically it takes quite a bit of time to buy a car. in this case the process was pretty easy
Thank you , We love our Jeep.
Thank you , We love our Jeep. Typically it takes quite a bit of time to buy a car. in this case the process was pretty easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful especially our salesman Ryan.
Very helpful especially our salesman Ryan. Finance department showing a negative attitude on customers questions.
Very helpful especially our salesman Ryan.
Very helpful especially our salesman Ryan. Finance department showing a negative attitude on customers questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Great place Great atmosphere Great people Great place
Great place Great atmosphere Great people Great place Great atmosphere Great people Thank you pedder
Great place Great atmosphere Great people Great place
Great place Great atmosphere Great people Great place Great atmosphere Great people Thank you pedder
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kept my Jeep for 20 days.
Kept my Jeep for 20 days. Broke multiple items not related to the original repairs, then tried to charge me for the fixes. Alternately gave me the run-around or ghosted me. Had to go to a second mechanic just to verify what was done to my Jeep. Would never set foot in this dealer again.
Kept my Jeep for 20 days.
Kept my Jeep for 20 days. Broke multiple items not related to the original repairs, then tried to charge me for the fixes. Alternately gave me the run-around or ghosted me. Had to go to a second mechanic just to verify what was done to my Jeep. Would never set foot in this dealer again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
JEEP Service department in Poway is fabulous!
JEEP Service department in Poway is fabulous! Took my Jeep in for a recall and maintenance. From initially calling Kevin to make the appt., dropping it off with Greg, to picking it up, they were efficient, friendly, organized, competent and made everything SO easy. They are really flexible with drop offs and pick ups too, which is appreciated. Ask for Kevin or Greg, guarantee you will have a great experience.
JEEP Service department in Poway is fabulous!
JEEP Service department in Poway is fabulous! Took my Jeep in for a recall and maintenance. From initially calling Kevin to make the appt., dropping it off with Greg, to picking it up, they were efficient, friendly, organized, competent and made everything SO easy. They are really flexible with drop offs and pick ups too, which is appreciated. Ask for Kevin or Greg, guarantee you will have a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
