Reviews
JOSE , my salesman helped me pick out the best vehicle
JOSE , my salesman helped me pick out the best vehicle for me. I ended up buying a 2025 brand new Mazda CX-5 PREFERED. I ABSOLUTELY LOVE IT. FANTASTIC DEALERSHIP WITH FRANK CRUSAFI AS MANAGER . I GOT THE DEAL OF A LIFETIME!! ID HIGHLY RECOMMEND HAMDEN AUTO . THANKS TO ALL!
JOSE , my salesman helped me pick out the best vehicle
JOSE , my salesman helped me pick out the best vehicle for me. I ended up buying a 2025 brand new Mazda CX-5 PREFERED. I ABSOLUTELY LOVE IT. FANTASTIC DEALERSHIP WITH FRANK CRUSAFI AS MANAGER . I GOT THE DEAL OF A LIFETIME!! ID HIGHLY RECOMMEND HAMDEN AUTO . THANKS TO ALL!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Completely thrilled with our purchase here!
Completely thrilled with our purchase here! Ammar is amazing and couldn't have made this process any easier. He was incredibly knowledgeable and got us exactly what we were looking for. Frank was also super helpful and got us all squared away on the finance side. I'd recommend Hamden Mazda to anyone looking for a new car!
Completely thrilled with our purchase here!
Completely thrilled with our purchase here! Ammar is amazing and couldn't have made this process any easier. He was incredibly knowledgeable and got us exactly what we were looking for. Frank was also super helpful and got us all squared away on the finance side. I'd recommend Hamden Mazda to anyone looking for a new car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bait and switch tactics.
Bait and switch tactics. I emailed the day before and set up an appointment. Unorganized. Manager blew the sale for the salesman. Wrote to the CEO, no response. I walked out. Been a Mazda owner for a decade.
Bait and switch tactics.
Bait and switch tactics. I emailed the day before and set up an appointment. Unorganized. Manager blew the sale for the salesman. Wrote to the CEO, no response. I walked out. Been a Mazda owner for a decade.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Highly recommended in specific the great sales
Highly recommended in specific the great sales representative Michelle who was fantastic and very knowledgeable in the business of Mazda cars!
Highly recommended in specific the great sales
Highly recommended in specific the great sales representative Michelle who was fantastic and very knowledgeable in the business of Mazda cars!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hayley Maxwell helped me as soon as I arrived at the
Hayley Maxwell helped me as soon as I arrived at the Mazda door, she did everything possible so that I left satisfied after having had the bad experience of having my car stolen from my driveway last Saturday, I totally recommend her, go to her only! , she will help you with everything.
Hayley Maxwell helped me as soon as I arrived at the
Hayley Maxwell helped me as soon as I arrived at the Mazda door, she did everything possible so that I left satisfied after having had the bad experience of having my car stolen from my driveway last Saturday, I totally recommend her, go to her only! , she will help you with everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hamden Mazda-@Haley Maxwell provided the best car
Hamden Mazda-@Haley Maxwell provided the best car purchase experience! She was extremely dedicated to getting the best deal for me and patient. She was professional, extremely knowledgeable and took the time to fully explain details. The entire team was extremely welcoming and appeared to work as one unit to provide the best customer experience. I didn't feel rushed or ignored in any way. They ensured the vehicle was ready, fueled,charged and detailed. I am so happy I came here and will be sure to return and refer my family in friends. Haley and Team, I can't thank you enough for such a positive experience!!
Hamden Mazda-@Haley Maxwell provided the best car
Hamden Mazda-@Haley Maxwell provided the best car purchase experience! She was extremely dedicated to getting the best deal for me and patient. She was professional, extremely knowledgeable and took the time to fully explain details. The entire team was extremely welcoming and appeared to work as one unit to provide the best customer experience. I didn't feel rushed or ignored in any way. They ensured the vehicle was ready, fueled,charged and detailed. I am so happy I came here and will be sure to return and refer my family in friends. Haley and Team, I can't thank you enough for such a positive experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a car from Mazda of Hamden, and I
I recently purchased a car from Mazda of Hamden, and I couldn't be happier with the experience! Ahmed was my sales representative, and he was absolutely fantastic. He was knowledgeable, friendly, and made the entire process seamless. Ahmed took the time to understand my needs and found the perfect car for me. His professionalism and attention to detail were impressive. The entire team at Mazda of Hamden was courteous and efficient. I highly recommend this dealership to anyone looking for a hassle-free car-buying experience. Amjad the guy at sales was very helpful.Thanks, Ahmed, and Mazda of Hamden!
I recently purchased a car from Mazda of Hamden, and I
I recently purchased a car from Mazda of Hamden, and I couldn't be happier with the experience! Ahmed was my sales representative, and he was absolutely fantastic. He was knowledgeable, friendly, and made the entire process seamless. Ahmed took the time to understand my needs and found the perfect car for me. His professionalism and attention to detail were impressive. The entire team at Mazda of Hamden was courteous and efficient. I highly recommend this dealership to anyone looking for a hassle-free car-buying experience. Amjad the guy at sales was very helpful.Thanks, Ahmed, and Mazda of Hamden!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Absolutely terrible, told me to trade in vehicle and keep
Absolutely terrible, told me to trade in vehicle and keep check from insurance fully knowing the check was made out to them, so they offered trade in value with the damage. Then when calling 2- 3x they stopped picking up. Steer clear.
Absolutely terrible, told me to trade in vehicle and keep
Absolutely terrible, told me to trade in vehicle and keep check from insurance fully knowing the check was made out to them, so they offered trade in value with the damage. Then when calling 2- 3x they stopped picking up. Steer clear.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience with Hamden Mazda has been nothing short of
My experience with Hamden Mazda has been nothing short of a nightmare. They sold me a certified pre owned CX-50 turbo that leaks oil. Day of sale I requested to have it put on a lift so I could inspect underneath. They refused siting safety protocol and showed me the 180 point inspection signed by their service department. Being exhausted from the sale process and needing a new car I trusted the car was in top condition with no problems. When contacted my sales rep Ammar about the oil leak as well as his sales manager they rushed me off the phone and told me to talk to their service department, it’s covered under warranty tell them they will help. Well I talked to them, they told me the earliest they could get me in would be over two weeks from the day I called. I scheduled my service thinking it would be looked at the day they made me wait for. My car has not been looked at and it has been with the dealer for 4 days now. There were other customers dropping their cars off with appointment the same day. They were all told they would have there cars back the same day. I truly believe everyone involved knew they were selling me a piece of xxxx and are now dodging my requests for information on my car. Run away from Hamden Mazda. get a Honda or a Toyota, I have never experienced such buyers remorse in my life. If I were up in Mazdas corporate I would be ripping my logo off their building. They are destroying the brands reputation with their poor customer service and shady sales practices. DO NOT BUY YOUR CAR HERE!
My experience with Hamden Mazda has been nothing short of
My experience with Hamden Mazda has been nothing short of a nightmare. They sold me a certified pre owned CX-50 turbo that leaks oil. Day of sale I requested to have it put on a lift so I could inspect underneath. They refused siting safety protocol and showed me the 180 point inspection signed by their service department. Being exhausted from the sale process and needing a new car I trusted the car was in top condition with no problems. When contacted my sales rep Ammar about the oil leak as well as his sales manager they rushed me off the phone and told me to talk to their service department, it’s covered under warranty tell them they will help. Well I talked to them, they told me the earliest they could get me in would be over two weeks from the day I called. I scheduled my service thinking it would be looked at the day they made me wait for. My car has not been looked at and it has been with the dealer for 4 days now. There were other customers dropping their cars off with appointment the same day. They were all told they would have there cars back the same day. I truly believe everyone involved knew they were selling me a piece of xxxx and are now dodging my requests for information on my car. Run away from Hamden Mazda. get a Honda or a Toyota, I have never experienced such buyers remorse in my life. If I were up in Mazdas corporate I would be ripping my logo off their building. They are destroying the brands reputation with their poor customer service and shady sales practices. DO NOT BUY YOUR CAR HERE!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Tyler was beyond out of this world.
Tyler was beyond out of this world. I purchased a Brand New CX-70 and he nailed down everything to the T! He listened, held his word, was honest and truthful, and lastly made the whole experience FUN. He might be a young kid but can definitely teach a lot of people because he did everything right. The whole time on the test drive it was like talking to a best friend you never had. If you want/need a car with an amazing deal, please don't go see just anyone, go see THE best, Tyler!
Tyler was beyond out of this world.
Tyler was beyond out of this world. I purchased a Brand New CX-70 and he nailed down everything to the T! He listened, held his word, was honest and truthful, and lastly made the whole experience FUN. He might be a young kid but can definitely teach a lot of people because he did everything right. The whole time on the test drive it was like talking to a best friend you never had. If you want/need a car with an amazing deal, please don't go see just anyone, go see THE best, Tyler!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
