Reviews
Went to buy a used Toyota
My salesperson was Julianna Sapozhnikov. She was highly professional with a genuine concern for my needs. This type of salesperson is an asset to Northbrook Toyota. Her hard work and dedication will only boost sales. I wish her and Northbrook Toyota continued success
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience
We had an excellent experience purchasing a new Toyota Highlander. In particular, our salesman Eric Toalson was extremely helpful, knowledgeable, and efficient. In addition, Chad Mulholland in the finance department quickly and effectively processed the final paperwork. We highly recommend Eric, Chad, and the entire team at Northbrook Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very efficient and fair negotiation and process
Julianna was great and most was done over the phone. Trade in process was exceptionally fast and fair. I received a great price and the entire process was around an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience
I am very happy with my new RAV-4 2018 Special thanks to Alex Kazhdan for the best deal and great service. Also thanks to the sales staff and dealership are as relaxed and friendly as ever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional service
Alex Kazhdan is one of a kind. his service and all around is truly exceptional. he will get you the best deal and will work with you to your full satisfaction. o the finance side Damien was great and help me understand all scope of the car finance. the process was smooth and easy. Thank you Alex and Damien.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience
Larry was incredible, great buying experience from beginning to end. Smooth process especially it being an out of state purchase. Would highly recommend Larry and the dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stress free buying experience
This was our 2nd Corolla purchased from Northbrook Toyota. The 1st was a 1999. Guess we got our money’s worth! The 2017 is 4 generations better - with the latest safety features and telematics - but the sales staff and dealership are as relaxed and friendly as ever.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service from Anthony JImenez
We are very happy with purchase experience at Northbrook Toyota. Thanks so much for salesperson Anthony Jimenez for helping us to purchase a new car Highlander. He is very knowledgeable, friendly guy explaining us a lot of things of new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant experience
Bought my used 4runner from Alex Kazhdan at Northbrook Toyota. Alex was extremely easy to work with, accomodating on all requests, and I did not feel pressured at any point and was able to move at my pace. I would definitely use him and them again. George was very nice in finance as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Positive Buying Experience
Julianna was great! She showed me several cars. She answered all my questions. She was very personable, professional and not pushy. When it came to purchasing the car, she respected my time and worked with my schedule to promptly get the papers signed. I would recommend this dealership and buying a car from Julianna.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
