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Toyota on Edens

(415 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (847) 849-1831 (847) 849-1831
Used (847) 790-7343 (847) 790-7343
Service (847) 919-0058 (847) 919-0058

Reviews

(415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota on Edens from DealerRater.

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Went to buy a used Toyota

My salesperson was Julianna Sapozhnikov. She was highly professional with a genuine concern for my needs. This type of salesperson is an asset to Northbrook Toyota. Her hard work and dedication will only boost sales. I wish her and Northbrook Toyota continued success

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent experience

We had an excellent experience purchasing a new Toyota Highlander. In particular, our salesman Eric Toalson was extremely helpful, knowledgeable, and efficient. In addition, Chad Mulholland in the finance department quickly and effectively processed the final paperwork. We highly recommend Eric, Chad, and the entire team at Northbrook Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very efficient and fair negotiation and process

Julianna was great and most was done over the phone. Trade in process was exceptionally fast and fair. I received a great price and the entire process was around an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience

I am very happy with my new RAV-4 2018 Special thanks to Alex Kazhdan for the best deal and great service. Also thanks to the sales staff and dealership are as relaxed and friendly as ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional service

Alex Kazhdan is one of a kind. his service and all around is truly exceptional. he will get you the best deal and will work with you to your full satisfaction. o the finance side Damien was great and help me understand all scope of the car finance. the process was smooth and easy. Thank you Alex and Damien.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

Larry was incredible, great buying experience from beginning to end. Smooth process especially it being an out of state purchase. Would highly recommend Larry and the dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Stress free buying experience

This was our 2nd Corolla purchased from Northbrook Toyota. The 1st was a 1999. Guess we got our money’s worth! The 2017 is 4 generations better - with the latest safety features and telematics - but the sales staff and dealership are as relaxed and friendly as ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service from Anthony JImenez

We are very happy with purchase experience at Northbrook Toyota. Thanks so much for salesperson Anthony Jimenez for helping us to purchase a new car Highlander. He is very knowledgeable, friendly guy explaining us a lot of things of new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very pleasant experience

Bought my used 4runner from Alex Kazhdan at Northbrook Toyota. Alex was extremely easy to work with, accomodating on all requests, and I did not feel pressured at any point and was able to move at my pace. I would definitely use him and them again. George was very nice in finance as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Positive Buying Experience

Julianna was great! She showed me several cars. She answered all my questions. She was very personable, professional and not pushy. When it came to purchasing the car, she respected my time and worked with my schedule to promptly get the papers signed. I would recommend this dealership and buying a car from Julianna.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.