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(614) 300-1181 (614) 300-1181

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About our dealership

This seller has been on Cars.com since October 2023.

Reviews

(11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lux Auto Depot Limited from DealerRater.

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They worked with us helping get a reliable car for my

They worked with us helping get a reliable car for my daughter and they even fixed a few items at no cost to us they under promised and over delivered I will gladly do business with them again Thank you Adam and all the others at Lux Auto Depot

They worked with us helping get a reliable car for my

They worked with us helping get a reliable car for my daughter and they even fixed a few items at no cost to us they under promised and over delivered I will gladly do business with them again Thank you Adam and all the others at Lux Auto Depot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very professional, I had a flawless buying experience.

Very professional, I had a flawless buying experience. Good inventory for fair price. Carter helped us find my sister her first car as she is going into college. Will definitely recommend

Very professional, I had a flawless buying experience.

Very professional, I had a flawless buying experience. Good inventory for fair price. Carter helped us find my sister her first car as she is going into college. Will definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This dealership is the best i've ever visited!

This dealership is the best i've ever visited! Everyone was so friendly and willing to help! The process was quick and easy and their inventory is great and very well priced! This was an experience like no other and i will be recommending everyone I know to them! If you're looking for a new car this is the place to shop!

This dealership is the best i've ever visited!

This dealership is the best i've ever visited! Everyone was so friendly and willing to help! The process was quick and easy and their inventory is great and very well priced! This was an experience like no other and i will be recommending everyone I know to them! If you're looking for a new car this is the place to shop!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They took great care of my sister when she was looking

They took great care of my sister when she was looking for a new car, got her into something she loves! I'll definitely be going to them when I'm ready for my next car purchase!

They took great care of my sister when she was looking

They took great care of my sister when she was looking for a new car, got her into something she loves! I'll definitely be going to them when I'm ready for my next car purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Zero communication!

Dealer will not replay to online quote request, and will not reply to my text or e-mail that I sent to them. If I cannot get a response then I surly will not drive 2 hours to check out a car I cannot get answers for.

Zero communication!

Dealer will not replay to online quote request, and will not reply to my text or e-mail that I sent to them. If I cannot get a response then I surly will not drive 2 hours to check out a car I cannot get answers for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1966 Chev

Called the dealership 16 Feb 2023 about a 1966 Chev they had for sale, the guy that answered the phone stated was in storage and would get back to me so as to go look at it but as of this date 19 Feb 2023 no answer Maybe these people are a scram

1966 Chev

Called the dealership 16 Feb 2023 about a 1966 Chev they had for sale, the guy that answered the phone stated was in storage and would get back to me so as to go look at it but as of this date 19 Feb 2023 no answer Maybe these people are a scram

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Don't waste your time....

I spoke to them on Friday about a $103k car I wanted to fly out and buy on Saturday. They asked me to send them pictures and the info about my (possible) trade in (if I drove it there to trade it in). They never responded after that. I ended up buying another car from a responsive company. Don't waste your time with these guys.

Don't waste your time....

I spoke to them on Friday about a $103k car I wanted to fly out and buy on Saturday. They asked me to send them pictures and the info about my (possible) trade in (if I drove it there to trade it in). They never responded after that. I ended up buying another car from a responsive company. Don't waste your time with these guys.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Didn't get your car from here

⚠️⚠️⚠️Please don't buy any car from this Dealership, I got a Lexus from them thinking it was good and 10 days after the car had a lot of issues at one time⚠️⚠️ ⚠️

Didn't get your car from here

⚠️⚠️⚠️Please don't buy any car from this Dealership, I got a Lexus from them thinking it was good and 10 days after the car had a lot of issues at one time⚠️⚠️ ⚠️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Contacted ahead of time so they would be ready.

Contacted ahead of time so they would be ready. When I arrived after 2 hour travel, the truck I told them I was coming to look at wasn't ready and I had to wait, but the bigger issue was the person I met upon arrival was the same one o was texting with previously and he didn't have the decency to acknowledge that or even pretend to be sorry.

Contacted ahead of time so they would be ready.

Contacted ahead of time so they would be ready. When I arrived after 2 hour travel, the truck I told them I was coming to look at wasn't ready and I had to wait, but the bigger issue was the person I met upon arrival was the same one o was texting with previously and he didn't have the decency to acknowledge that or even pretend to be sorry.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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Never got back to me!

Never got back to me! Oh well I bought a great car that same day. There loss!!

Never got back to me!

Never got back to me! Oh well I bought a great car that same day. There loss!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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