Reviews
I was in a hurry before I went to work and my service
I was in a hurry before I went to work and my service advisor got me out the door on time to get to work. It was a great, and friendly, helpful service experience. Great atmosphere inside the dealership’s waiting area.
I was in a hurry before I went to work and my service
I was in a hurry before I went to work and my service advisor got me out the door on time to get to work. It was a great, and friendly, helpful service experience. Great atmosphere inside the dealership’s waiting area.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Darren, we are very happy to hear about your excellent experience with our service team! Thanks for choosing Grapevine Honda and we hope to see you again!
The service is one of the best I’ve ever experienced at a
The service is one of the best I’ve ever experienced at a dealership. They are very attentive and usually on time.
The service is one of the best I’ve ever experienced at a
The service is one of the best I’ve ever experienced at a dealership. They are very attentive and usually on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love seeing your glowing review of our service team! Thank you for choosing Grapevine Honda and for sharing your support! See you next time!
Andrew was wonderful to work with.
Andrew was wonderful to work with. He was very friendly, answered all my questions and made the process easy.
Andrew was wonderful to work with.
Andrew was wonderful to work with. He was very friendly, answered all my questions and made the process easy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jill, thank you for choosing Grapevine Honda, and for sharing your support for Andrew! See you next time!
The staff is extremely friendly and adaptive to the
The staff is extremely friendly and adaptive to the situation I was in. Lee was very caring and provided an exceptional service by being transparent with the situation I had with my car.
The staff is extremely friendly and adaptive to the
The staff is extremely friendly and adaptive to the situation I was in. Lee was very caring and provided an exceptional service by being transparent with the situation I had with my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear that Lee and the rest of the team were so helpful! We’ll be sure to share your comments with them. Thanks for choosing Grapevine Honda and take care!
Excellent service at Grapevine Honda earlier this week.
Excellent service at Grapevine Honda earlier this week. This review app is forcing me to write a 15 word minimum.
Excellent service at Grapevine Honda earlier this week.
Excellent service at Grapevine Honda earlier this week. This review app is forcing me to write a 15 word minimum.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Grapevine Honda and for sharing this five-star review! See you next time!
Alan is a great service manager, and I will definitely
Alan is a great service manager, and I will definitely recommend him to everyone that has a Honda!
Alan is a great service manager, and I will definitely
Alan is a great service manager, and I will definitely recommend him to everyone that has a Honda!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review, Randy! We're glad Alan provided great service and truly appreciate your recommendation. We look forward to seeing you again at Grapevine Honda!
This is the second or third time I’ve had service with
This is the second or third time I’ve had service with Kyle and I have no complaints. It was good as always. I also appreciate Josh in the back pinpointing the leak I had in my tire. Review video was informative.
This is the second or third time I’ve had service with
This is the second or third time I’ve had service with Kyle and I have no complaints. It was good as always. I also appreciate Josh in the back pinpointing the leak I had in my tire. Review video was informative.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Kyle and Josh! We're happy to hear everything went smoothly and we look forward to assisting you again here at Grapevine Honda. Safe travels!
We've been going back and forth trying to fix a charging
We've been going back and forth trying to fix a charging issue for my Honda Clarity for several months now; and their mechanics seem to only be able to handle simple mechanical issues, HOWEVER, for regular services they are excellent. TOP NOTCH Service Advisors kept me in the loop even while I was on vacation. I still recommend them to all my Honda-owner friends and family!
We've been going back and forth trying to fix a charging
We've been going back and forth trying to fix a charging issue for my Honda Clarity for several months now; and their mechanics seem to only be able to handle simple mechanical issues, HOWEVER, for regular services they are excellent. TOP NOTCH Service Advisors kept me in the loop even while I was on vacation. I still recommend them to all my Honda-owner friends and family!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, thank you for sharing both your positive and constructive feedback about Grapevine Honda. We’re happy to hear you felt confident in our routine maintenance services and communication, though we’re sorry for any inconvenience regarding the charging issue. Your patience is tremendously appreciated. We’re very grateful for your recommendation and your loyal business!
Excellent place to have your Honda serviced.
Excellent place to have your Honda serviced. I bring my 3 Hondas there for routine maintenance and Kyle takes very good care of my needs.
Excellent place to have your Honda serviced.
Excellent place to have your Honda serviced. I bring my 3 Hondas there for routine maintenance and Kyle takes very good care of my needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Grapevine Honda and for sharing your experience with Kyle! Providing excellent service is our priority, and we’re delighted to hear your feedback. We look forward to welcoming you back for your next service visit!
"Great services!
"Great services! Andrew has gone above and beyond. He answered all my questions and inquiries. Also provided the service update along the way till all the service is done. Very professional and polite. Everything is exceeded my expectation. 10 out of 10. I’m looking forward for the next service with Andrew and Grapevine Honda."
"Great services!
"Great services! Andrew has gone above and beyond. He answered all my questions and inquiries. Also provided the service update along the way till all the service is done. Very professional and polite. Everything is exceeded my expectation. 10 out of 10. I’m looking forward for the next service with Andrew and Grapevine Honda."
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of Andrew's professionalism and thorough communication! It’s fantastic to hear he exceeded your expectations. We look forward to serving you again at Grapevine Honda.