Reviews
Daniel was amazing service manager-efficient upfront &
Daniel was amazing service manager-efficient upfront & friendly . Time to wait was exactly as stated
Daniel was amazing service manager-efficient upfront &
Daniel was amazing service manager-efficient upfront & friendly . Time to wait was exactly as stated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly dealership that understood my expectations and
Friendly dealership that understood my expectations and walked me through the entire process quickly and efficiently.
Friendly dealership that understood my expectations and
Friendly dealership that understood my expectations and walked me through the entire process quickly and efficiently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re happy to hear our team made the process quick and easy! Thank you from all of us at Kia of North Austin. Safe travels!
I leased a 2025 Kia EV6 from Kia of North Austin and had
I leased a 2025 Kia EV6 from Kia of North Austin and had the best experience! My salesperson Bre'shard was knowledgeable, friendly, and made the whole process easy and fun. The price was fair, the paperwork was painless, and the entire team went above and beyond. I’d absolutely recommend Kia North Austin to friends and family!
I leased a 2025 Kia EV6 from Kia of North Austin and had
I leased a 2025 Kia EV6 from Kia of North Austin and had the best experience! My salesperson Bre'shard was knowledgeable, friendly, and made the whole process easy and fun. The price was fair, the paperwork was painless, and the entire team went above and beyond. I’d absolutely recommend Kia North Austin to friends and family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new 2025 Kia EV6, Lexi! We’re pleased to hear Bre'shard and the team provided a smooth and enjoyable leasing experience. Thanks for choosing Kia of North Austin and recommending us to others.
Kia North was on point with there txt messages and
Kia North was on point with there txt messages and offered me a drop ride to my job even though I didn’t need one also send me a video of my multi point inspection and Ms Wells was nice and polite and easy to talk to because all I made the appointment was for a oil change she was cool with me adding tire rotation and balance. Yes I will be coming back for sure
Kia North was on point with there txt messages and
Kia North was on point with there txt messages and offered me a drop ride to my job even though I didn’t need one also send me a video of my multi point inspection and Ms Wells was nice and polite and easy to talk to because all I made the appointment was for a oil change she was cool with me adding tire rotation and balance. Yes I will be coming back for sure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to know Ms. Wells and the team were so helpful. It's great you appreciated the multipoint inspection video too. Thank you for choosing Kia of North Austin and we look forward to assisting you again!
Ahmed was amazing!
Ahmed was amazing! He made the process smooth and easy to understand! We felt very accommodated with snacks, drinks and comfort! We absolutely loved the energy that Ahmed and his team brought, making us feel like family! Thank you, Kia!
Ahmed was amazing!
Ahmed was amazing! He made the process smooth and easy to understand! We felt very accommodated with snacks, drinks and comfort! We absolutely loved the energy that Ahmed and his team brought, making us feel like family! Thank you, Kia!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that Ahmed and the team made you feel right at home during the process. We appreciate your business and look forward to welcoming you back to Kia of North Austin! Safe travels!
A Wonderful and knowledgeable salesman!
A Wonderful and knowledgeable salesman! He went above and beyond to make sure my husband and I were satisfied with our new vehicle! I would recommend him 100000x. Thank you Ahmed, loving my new KIA!!
A Wonderful and knowledgeable salesman!
A Wonderful and knowledgeable salesman! He went above and beyond to make sure my husband and I were satisfied with our new vehicle! I would recommend him 100000x. Thank you Ahmed, loving my new KIA!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Kia! We are thrilled Ahmed took such great care of you and your husband. We are grateful for your business and we will be sure to pass this along to him. Welcome to the Kia of North Austin family!
Kia of North Austin was easy to work with.
Kia of North Austin was easy to work with. They were friendly, answered my questions, and helped me navigate issues that were particular to my situation. I never felt pushed or rushed. Sydney was invaluable throughout the whole process, even after the sale, going to unprecedented efforts to help resolve a few unique issues with transport and delivery. Overall, a dealership with people I would trust again in the future.
Kia of North Austin was easy to work with.
Kia of North Austin was easy to work with. They were friendly, answered my questions, and helped me navigate issues that were particular to my situation. I never felt pushed or rushed. Sydney was invaluable throughout the whole process, even after the sale, going to unprecedented efforts to help resolve a few unique issues with transport and delivery. Overall, a dealership with people I would trust again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear you had a positive experience with Sydney and our team at Kia of North Austin! We appreciate your trust and look forward to assisting you again in the future. Safe travels!
Sebastian was very friendly, helpful, and dedicated to
Sebastian was very friendly, helpful, and dedicated to getting us a good deal. He showed us exactly what we asked for! We were in and out in no time!
Sebastian was very friendly, helpful, and dedicated to
Sebastian was very friendly, helpful, and dedicated to getting us a good deal. He showed us exactly what we asked for! We were in and out in no time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sounds like Sebastian hit it out of the park! Thank you for choosing Kia of North Austin and for sharing your experience. Safe travels!
This replaces my previous review!
This replaces my previous review!! They’re both ok until you buy a car, then you’re screwed and in your own. And oh, don’t EVER buy a used car from them! It seems al they care about is making a deal!!
This replaces my previous review!
This replaces my previous review!! They’re both ok until you buy a car, then you’re screwed and in your own. And oh, don’t EVER buy a used car from them! It seems al they care about is making a deal!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I regret to hear that you feel this way about your experience. Our goal is to support customers both during and after the purchase, whether it’s with a new or pre-owned vehicle. I’d like the chance to learn more about your situation and see what can be done to help. Please reach out to me directly at behnamshahvandi@lithia.com. Thank you, Behnam Shahvandi General Sales Manager behnamshahvandi@lithia.com
What the absolute xxxx is wrong with these guys.
What the absolute xxxx is wrong with these guys. Came in to have my car appraised and said I had to leave soon. They walked off with my key, then the sales guy started pulling up models for me to buy, and then he just xxxxxx walked off and disappeared. I had to yell at a manager to get my key back, I was just held hostage at the dealership. Never even saw a car or got an appraisal for mine. Never going back!
What the absolute xxxx is wrong with these guys.
What the absolute xxxx is wrong with these guys. Came in to have my car appraised and said I had to leave soon. They walked off with my key, then the sales guy started pulling up models for me to buy, and then he just xxxxxx walked off and disappeared. I had to yell at a manager to get my key back, I was just held hostage at the dealership. Never even saw a car or got an appraisal for mine. Never going back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your feedback. I understand your frustration, and I want to be clear that we would never intentionally keep a customer from leaving or make them feel stuck in the dealership. I regret that your experience came across that way, and I’d like the opportunity to review what happened with our team. Please feel free to reach out to me directly at behnamshahvandi@lithia.com so we can address your concerns. Thank you, Behnam Shahvandi General Sales Manager behnamshahvandi@lithia.com