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Southwest Kia of Mesquite

(1,533 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2018 consumer dealer award
New (469) 331-1047 (469) 331-1047
Used (469) 331-1039 (469) 331-1039
Service (469) 331-1046 (469) 331-1046

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southwest Kia of Mesquite from DealerRater.

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I love this dealership, but the current construction

I love this dealership, but the current construction underway on the lot makes finding where you need to be very difficult. Thank goodness it won’t last long!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your patience and understanding during the construction at Mesquite Kia! We’re eager to see the finished results and get everything back to full-functioning soon.

Courteous and knowledgeable staff.

Courteous and knowledgeable staff. Fair prices.Wait times are not too long.Clean,we'll kept facilities

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about our courteous staff and clean facilities! We appreciate your support and look forward to serving you again at Mesquite Kia.

Bringing an auto in for service can sometimes be an

Bringing an auto in for service can sometimes be an inconvenience and added to that is the fact that SW Kia is remodeling their entire facility. Brett Webler understands those things and does a great job of making those things inconsequential. His professionalism is what keeps me going back to SW Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Brett made your service experience seamless at Mesquite Kia! We look forward to assisting you again in the future. Take care!

I'm a return coustomer and at kia of mesquite your

I'm a return coustomer and at kia of mesquite your treated with courtesy and kept up to date of your kia while it is in the service department by the service advisor like Brandon Gil.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and for being a loyal customer of Mesquite Kia! It's great to hear that Brandon and our service team keep you informed and treat you with courtesy. We look forward to serving you again in the future! Safe travels!

I went to mesquite Kia for the recall on motor and Brett

I went to mesquite Kia for the recall on motor and Brett Weblber was fantastic the only expectation that I had ....was my car to be clean when I picked it up and it was not .....but not a big deal considering what they did do ....which was .not the experience I received just a year earlier with an advisor no longer there ....I love my Kia and Southwest Kia and I highly recommend them for anything you're Kia might need ......

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad Brett Webber provided fantastic service for your recall. We’re sorry the car wasn’t fully cleaned when returned and will make sure your car is returned to you clean next time. We’re happy to hear you continue to enjoy your Kia and your experiences at Mesquite Kia.

Brett Webler was friendly and professional.

Brett Webler was friendly and professional. He made recommendations for work that should be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're happy to hear Brett provided you with friendly and professional service at Mesquite Kia. We appreciate your trust in his recommendations and look forward to assisting you again!

I Been Dealing With Southwest kia For Some Years, And

I Been Dealing With Southwest kia For Some Years, And They Are Amazing,! I Love Them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty and kind words! It’s great to have you as part of the Southwest Kia family. Thanks for sticking with us!

every thing was nice and it didnot take as long as i

every thing was nice and it didnot take as long as i expected and.special thanks to the girl whohelped me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had such a fast and smooth visit with our team! Thank you from all of us at Mesquite Kia!

Everyone was so professional and nice also the service

Everyone was so professional and nice also the service didn't take long only 2 hours

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! I'm glad to hear you had a positive experience and that our team took care of you professionally and efficiently. We appreciate you choosing Mesquite Kia and look forward to seeing you again for your next visit.

It was a mix up with my appointment but it was taken care

It was a mix up with my appointment but it was taken care of and I was able to come in and complete my service quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your patience and for choosing Mesquite Kia. We look forward to assisting you in the future! Safe travels.