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(37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keating Toyota from DealerRater.

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Very disappointed with the way they require a deposit of

Very disappointed with the way they require a deposit of $1,000 dollars that with out having a contract signed they will keep the money even though the vehicle is not even at the dealership when you request your money back, to me is not a good way of doing business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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The dealership has come along way in the last few years.

The dealership has come along way in the last few years. My wife and I have bought eight cars from this dealership. Our main complaint is the financing. But they found a way to accommodate us This last time. We had to replace a vehicle that had been totaled and we’re not in the market for buying a new vehicle. They took our desires into account and we made the deal work. A new salesman had just moved down and started from Michigan named Tor and will be a great asset to the company

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sold truck with worn down tires and one was new and we

Sold truck with worn down tires and one was new and we asked to change it but they just polished it and got tires off another used vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went i homeand look in the area were the spare tire was a

Went i homeand look in the area were the spare tire was a lotof water every were tex maneger never got back wiil no send my worse enemy stay away from this plase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay away from this dealership, especially the finance

Stay away from this dealership, especially the finance department. Sean is crooked and will try to add on additional xx fees and tell you that they are state fees when they are just dealership crap to make more money. PLEASE stay away from this dealership, they are crooked and will RIP YOU OFF!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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All the customers should be treated with respect

Once you closed the deal they forget that you exist. Keating Toyota is a dealership that I would never go again. They treat you with no respect.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A very bad experience, there is no credibility in

They do not have the slightest credibility in dealing, A very bad experience, there is no credibility in dealing, only striving to make money in every way, and not taking into account the economic and psychological situation of the customer after this damage to the customer. The car that you bought for forty-seven thousand dollars only four days ago and you want to maintain is worth more than twenty thousand dollars. Please take my advice before it is too late and do not deal with them because they have reached the height of deception. And I have proof . And when you provide them with evidence, they disavow it and evade it, because they have prior knowledge of these problems, and the choice is yours (the customer), to make the right decision not to think about dealing with this company.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My opinion about keating toyota.

Worse treatment, and financing is unscrupulous dealing. Shaun in big lier ln finacing He changes original deal adds things to it with your knowledge. I would not recommend Keating Toyota to any living creature on earth. I was interested in an advertised vehicle on arrival at the dealership Shaun in financing after he showed me the car he said ti saw sold.Why show me a car that was sold. He never intended to sell the car, he used as bait & switch. I ended up purchasing one more expensive,I am convinced he is an unscrupulous person. He is a cheats coustmers. I would not recommend I would not recommend Keating Toyota to any creature on earth.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst car buying experience

This is by far the worst car buying experience I have ever had. They might sound and seem professional but it is by far the opposite. I traded in my vehicle and was told that I would receive my bill of ownership and contract through email the next day. (My fault for not leaving without it truly). After having to reach out every few days to remind them to send it, I receive it about 4 weeks later. And about 4 weeks after my trade in they finally pay my trade off balance, however I find out that I was supposed to receive a rebate due to unused GAP insurance from my previous vehicle (that is my money). Turns out they sent in a lesser amount that was owed and that rebate was applied towards the pay off amount. This is unacceptable and you should steer far away because I surely wish I did.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Additional Fees are 100 percent ILLEGAL

Additional FEES are 100 percent illegal and fraudulent! Report this deceit to the FTC. This is against the auto safe Rules. Huge fines and FTC will help you recover your loses. Report now.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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