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Mercedes-Benz of Marin

(86 reviews)
2025 consumer dealer award
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2025 consumer dealer award

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Reviews

(86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Marin from DealerRater.

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Purchasing a new car at Mercedes Benz of Marin.

Purchasing a new car at Mercedes Benz of Marin. My Salesman Frank Andretta was amazing. He understood my needs and made very helpful suggestions. At no time was he pushy. He wants me to go back for an hour to explain the features of the car to make sure I know how to fully use them. I would give him 5+ stars if I could. My daughter will go to him next year for sure when she is ready to order her new car. I highly recommend Frank!!

Purchasing a new car at Mercedes Benz of Marin.

Purchasing a new car at Mercedes Benz of Marin. My Salesman Frank Andretta was amazing. He understood my needs and made very helpful suggestions. At no time was he pushy. He wants me to go back for an hour to explain the features of the car to make sure I know how to fully use them. I would give him 5+ stars if I could. My daughter will go to him next year for sure when she is ready to order her new car. I highly recommend Frank!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Matthew was a true professional - both knowledgeable and

Matthew was a true professional - both knowledgeable and responsive and gave white glove service along with excellent support from his team. Highly recommend

Matthew was a true professional - both knowledgeable and

Matthew was a true professional - both knowledgeable and responsive and gave white glove service along with excellent support from his team. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had an amazing experience at Mercedes of Marin.

Had an amazing experience at Mercedes of Marin. The team was friendly, professional, and made the whole process of buying my Mercedes smooth and stress-free. Highly recommend them if you’re looking for great service, great deal and a dealership you can trust!

Had an amazing experience at Mercedes of Marin.

Had an amazing experience at Mercedes of Marin. The team was friendly, professional, and made the whole process of buying my Mercedes smooth and stress-free. Highly recommend them if you’re looking for great service, great deal and a dealership you can trust!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks Alvaro for helping us buying a car.

Thanks Alvaro for helping us buying a car. He is a nice salesman service. The dealer has a reasonable price for the used car.

Thanks Alvaro for helping us buying a car.

Thanks Alvaro for helping us buying a car. He is a nice salesman service. The dealer has a reasonable price for the used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great in every way — made it easy, efficient, and a happy

Great in every way — made it easy, efficient, and a happy celebration of a car purchase.

Great in every way — made it easy, efficient, and a happy

Great in every way — made it easy, efficient, and a happy celebration of a car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5 stars all day long!

5 stars all day long! A million thanks to Jesse who was an absolute delight to work with.

5 stars all day long!

5 stars all day long! A million thanks to Jesse who was an absolute delight to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bobby Alereza was engaging, courteous and listened well.

Bobby Alereza was engaging, courteous and listened well. He answered all of our questions. He appreciated our long time Mercedes Benz loyalty since 1978. He understood our "price point" and worked with us to achieve our goal of purchasing a 2026 MB GLC 300. He secured a fair trade-in value for our 2022 MB GLE 350 which made our new car purchase possible. Although we are not originally from CA we have a home in San Rafael and we'll definitely visit Mercedes Benz if Marin when purchasing our next car. Bobby was central to our outstanding experience.

Bobby Alereza was engaging, courteous and listened well.

Bobby Alereza was engaging, courteous and listened well. He answered all of our questions. He appreciated our long time Mercedes Benz loyalty since 1978. He understood our "price point" and worked with us to achieve our goal of purchasing a 2026 MB GLC 300. He secured a fair trade-in value for our 2022 MB GLE 350 which made our new car purchase possible. Although we are not originally from CA we have a home in San Rafael and we'll definitely visit Mercedes Benz if Marin when purchasing our next car. Bobby was central to our outstanding experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They went above and beyond to get us our car in a timely

They went above and beyond to get us our car in a timely fashion, and add some extras that we wanted

They went above and beyond to get us our car in a timely

They went above and beyond to get us our car in a timely fashion, and add some extras that we wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easily the smoothest and friendliest car buying

Easily the smoothest and friendliest car buying experience possible. I can't thank these guys enough for everything they did to get me my dream car. Thank you to Rhys, Jesse, and Sunny. You guys do a fantastic job!!

Easily the smoothest and friendliest car buying

Easily the smoothest and friendliest car buying experience possible. I can't thank these guys enough for everything they did to get me my dream car. Thank you to Rhys, Jesse, and Sunny. You guys do a fantastic job!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Initially, we were interested in buying a used Polstar.

Initially, we were interested in buying a used Polstar. Frank saved us from making an expensive mistake. We ended up leasing an 2024 an ESE350V4. The car and the lease better suites our needs. Thank you Frank!

Initially, we were interested in buying a used Polstar.

Initially, we were interested in buying a used Polstar. Frank saved us from making an expensive mistake. We ended up leasing an 2024 an ESE350V4. The car and the lease better suites our needs. Thank you Frank!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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