Reviews
Stephanie was outstanding as always.
Stephanie was outstanding as always. A true asset to your organization. Excellent customer service always.
Stephanie was outstanding as always.
Stephanie was outstanding as always. A true asset to your organization. Excellent customer service always.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for recognizing the exceptional service on your Chevrolet Trax. Your feedback motivates our team to maintain the high level of support you’ve come to expect. We appreciate your loyalty and look forward to assisting you again. Steve Knolle General Manager 443 865 2765 [email protected]
2018 I brought a Chevy Cruz and traded it in for a 2024
2018 I brought a Chevy Cruz and traded it in for a 2024 Malibu I had a good experience with the gentleman who sold in my car Jerome Nelson. He worked very hard to get me what I needed. I would highly recommend him to everyone.
2018 I brought a Chevy Cruz and traded it in for a 2024
2018 I brought a Chevy Cruz and traded it in for a 2024 Malibu I had a good experience with the gentleman who sold in my car Jerome Nelson. He worked very hard to get me what I needed. I would highly recommend him to everyone.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We're grateful for your long-standing support, and we're thrilled to hear that Jerome and our team provided a satisfying experience, Vickie. Thank you for choosing Stoler Chevrolet Buick, we wish you and your new 2024 Chevy Malibu all the best!
This was my first visit after the dealership change from
This was my first visit after the dealership change from Mile One. My experience was positive and I will return.
This was my first visit after the dealership change from
This was my first visit after the dealership change from Mile One. My experience was positive and I will return.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy your first visit after the transition went so smoothly. Thank you for choosing us for service on your Chevrolet Equinox. We look forward to welcoming you back. Steve Knolle General Manager 443 865 2765 [email protected]
Clean and airy and fully stocked with refreshment, the
Clean and airy and fully stocked with refreshment, the best part was the people well informed mechanics and just great staff.
Clean and airy and fully stocked with refreshment, the
Clean and airy and fully stocked with refreshment, the best part was the people well informed mechanics and just great staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Stoler Chevrolet Buick, we look forward to having you as a valued customer for many years to come! Steve Knolle General Manager 443 865 2765 [email protected]
Very Good Experience, everything was quick and Detailed,
Very Good Experience, everything was quick and Detailed, staff was patient and answered all of our questions and concerns, got the deal done no sweat.
Very Good Experience, everything was quick and Detailed,
Very Good Experience, everything was quick and Detailed, staff was patient and answered all of our questions and concerns, got the deal done no sweat.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Stoler Chevrolet Buick. Steve Knolle General Manager 443 865 2765 [email protected]
Found a vehicle, asked for best price with tags, title
Found a vehicle, asked for best price with tags, title and fees. Specifically mentioned I do not purchase warranties as I have never done so during the 35 years I have buying cars. I am upfront about this during every vehicle purchase as I have never needed a warranty. When I arrive at the dealership (1/2 hour out of my way) after working a 12 hour day, I am immediately told they cannot sell the vehicle without a warranty. I have one thing to say, false advertising. Do not go to this dealership if you have all your ducks in a row as they will not service you, period.
Found a vehicle, asked for best price with tags, title
Found a vehicle, asked for best price with tags, title and fees. Specifically mentioned I do not purchase warranties as I have never done so during the 35 years I have buying cars. I am upfront about this during every vehicle purchase as I have never needed a warranty. When I arrive at the dealership (1/2 hour out of my way) after working a 12 hour day, I am immediately told they cannot sell the vehicle without a warranty. I have one thing to say, false advertising. Do not go to this dealership if you have all your ducks in a row as they will not service you, period.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Steve Knolle General Manager 443 865 2765 [email protected]
Clean and airy and fully stocked with refreshment, the
Clean and airy and fully stocked with refreshment, the best part was the people well informed mechanics and just great staff.
Clean and airy and fully stocked with refreshment, the
Clean and airy and fully stocked with refreshment, the best part was the people well informed mechanics and just great staff.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Steve Knolle General Manager 443 865 2765 [email protected]
If you have good credit, your own bank, and your own
If you have good credit, your own bank, and your own warranty, forget about it, they will not sell you their cars. I drove an hour and a half one Saturday to these people only to be told that they wont do the deal because they are not going to make any money from it. They have to sell Certified Pre Owned Warranties, and have to do deals with their banks because they get points for that he tells me. “So, I am not going to do this” Blessing in disguise because I got a newer truck by two years, with the same miles for around the same price, while that truck is still sitting on their lot. I wouldn’t buy a wheel-barrel from this particular Stoler store.
If you have good credit, your own bank, and your own
If you have good credit, your own bank, and your own warranty, forget about it, they will not sell you their cars. I drove an hour and a half one Saturday to these people only to be told that they wont do the deal because they are not going to make any money from it. They have to sell Certified Pre Owned Warranties, and have to do deals with their banks because they get points for that he tells me. “So, I am not going to do this” Blessing in disguise because I got a newer truck by two years, with the same miles for around the same price, while that truck is still sitting on their lot. I wouldn’t buy a wheel-barrel from this particular Stoler store.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Steve Knolle General Manager 443 865 2765 [email protected]
I recently purchased a car from Len Stoler, and it has
I recently purchased a car from Len Stoler, and it has been one of the most frustrating dealership experiences I’ve ever had. At the time of purchase, I pointed out a chip in the windshield. The dealership acknowledged the issue and had paperwork signed stating the windshield would be repaired. I was only required to come back for the service. They even offered to provide a rental car while the repair was being done. Once they received my check, everything changed. For the past two months, I have been calling weekly trying to get the windshield fixed. Every time, I’m told someone will “get back to me,” but no one ever does. My calls and messages are ignored, including attempts to reach the salesperson who sold me the car. What’s even more alarming is that they will not provide me with a copy of the signed paperwork that confirms the windshield repair agreement. I’ve asked repeatedly, and I get absolutely no response. This dealership will tell you anything you want to hear until they have your money, and then completely disregard you afterward. The lack of communication, professionalism, and accountability is unacceptable. I would not recommend Len Stoler to anyone, under any circumstances. If you value honesty and follow-through, take your business elsewhere.
I recently purchased a car from Len Stoler, and it has
I recently purchased a car from Len Stoler, and it has been one of the most frustrating dealership experiences I’ve ever had. At the time of purchase, I pointed out a chip in the windshield. The dealership acknowledged the issue and had paperwork signed stating the windshield would be repaired. I was only required to come back for the service. They even offered to provide a rental car while the repair was being done. Once they received my check, everything changed. For the past two months, I have been calling weekly trying to get the windshield fixed. Every time, I’m told someone will “get back to me,” but no one ever does. My calls and messages are ignored, including attempts to reach the salesperson who sold me the car. What’s even more alarming is that they will not provide me with a copy of the signed paperwork that confirms the windshield repair agreement. I’ve asked repeatedly, and I get absolutely no response. This dealership will tell you anything you want to hear until they have your money, and then completely disregard you afterward. The lack of communication, professionalism, and accountability is unacceptable. I would not recommend Len Stoler to anyone, under any circumstances. If you value honesty and follow-through, take your business elsewhere.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Knolle General Manager 443 865 2765 [email protected]
Service to my Corvette was done ahead of schedule Thanks
Service to my Corvette was done ahead of schedule Thanks to Stef the service advisor and Sean the Master Corvette tech
Service to my Corvette was done ahead of schedule Thanks
Service to my Corvette was done ahead of schedule Thanks to Stef the service advisor and Sean the Master Corvette tech
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Stoler Chevrolet Buick. Steve Knolle General Manager 443 865 2765 [email protected]