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eCarOne

(2,909 reviews)
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(972) 829-4572 (972) 829-4572

Reviews

(2,909 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne from DealerRater.

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Great customer service

The staff was very friendly and helpful. They knew what I was looking for and help me find my vehicle. They went above and beyond in ensuring the process was quick and easy. Customer service was beyond excellence. Thank you for helping me find my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Really a different kind of dealership..

I found my red sexy lexy on this dealership, process was very upfront and simple. They are really different from a traditional dealership, here they are less stressful. As a former sales consultant my self back then, i really find this place untraditional. Tricia your cool man! And the f&i lady your awesome as well..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Prices, Knowledgeable Staff, Smooth Transaction

I knew what I wanted and spent a few weeks shopping around, and eCarOne ended up having the best prices by about 10-15%. Because they sell 400+ cars per month and specialize in BMW/Benz the staff was extremely knowledgeable on both and able to answer all of my questions/concerns. They gave me a very fair price for my trade (double what 2 other dealerships had offered) and all of the paperwork was smooth and easy. They will definitely be on my short list of dealerships to shop in the future next time I'm in the market for a luxury vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

They helped me out with a great loan, made it happen quickly. in and out, i highly recommend ecar one to anyone in the market for new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good overall experience - see Johnny Tran

I saw the car on this dealership through CarGurus. Price seemed too good to be true. But the car was legit. I would recommend going to Johnny Tran. He didn’t only make the buying experience easy but helped me out of his way after the sale was finalized.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Working fast

The saleman is friendly and works fast. I do not waste too much time to finish my purchase and get my car on time. But one weak thing is my car was not clean good, it’s still looked dirty and did not shine.. And the dealer should take more time to discuss about the price with customers like another place, should give us some discount, maybe not too much. Its will make the customer more pleasure !

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Car Buying Experience

I had a awesome car buying experience with ecarone. I was pre-approved before travel, they pick me up when I arrived in Dallas. Customer service was priority#1 when I arrived at the dealership...less than a few hours I was on my way with my new car.. love it. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service from Philip!

We have done business here for many years so this is always our first stop when shopping for a new car. Philip made the process very simple and easy and we loved working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fanstastic

Great experience, was patient and helped find the right car for us. Will definitely be going back soon ! Highly recommend, Joey was so so helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very good experience

Firstly I would like to say that Joey was very knowledgeable regarding the vehicles. I had so many experiences elsewhere where they could not tell us about the features in the vehicle. Very patient and enjoyed working with him. Highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.