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eCarOne

(2,910 reviews)
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(972) 829-4572 (972) 829-4572

Reviews

(2,910 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne from DealerRater.

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It was a great experience buying second car within a

It was a great experience buying second car within a month from the dealership. Courteous and professional staff. Sales and paperwork was a user friendly process and not too time consuming. Chris did a good job providing answers to my questions. Would recommend this dealership.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this review! Thank you for choosing eCarOne Plano!!

Had a wonderful experience with EcarOne.

Had a wonderful experience with EcarOne. Dau was extremely helpful and patient throughout the process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this awesome review!! We truly appreciate you! Thank you for choosing eCarOne Plano!!

Honest and fair people to do business with - they brought

Honest and fair people to do business with - they brought a refreshing feel to the car buying process!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Alex, we strive to be transparent throughout each sale. Thank you for this feedback. Thank you for choosing eCarOne Plano.

We loved My, but would not buy from the dealorship again.

We loved My, but would not buy from the dealorship again. There was 2400.00 of add one they told us we had to have to buy the car. We were not happy and will give this delorship a very poor review.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Mrs. Miller we appreciate your feedback, this helps us grow and get better with our processes. Thank you for choosing eCarOne Plano.

Great experience!

Great experience! They are fast an very knowledgeable. Definitely 5 of 5. I Highly recommend them

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Lorena thank you for your business, we are truly grateful!!! Thank you for choosing eCarOne Plano!

Overall a very good experience purchasing a car fro eCar

Overall a very good experience purchasing a car fro eCar One. Be aware there are some mandatory up charges to the advertised prices.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Craig thank you for your business, we are truly grateful!!! Thank you for choosing eCarOne Plano!

Great easy no pressure process and the best value by far.

Great easy no pressure process and the best value by far. Enjoying my new vehicle and definitely will be a return customer.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business!!! Thank you for choosing eCarOne Plano!!

High energy staff Ash was great!

High energy staff Ash was great! My overall feelings were that I was treated well. I’ll be back!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business!!! Thank you for choosing eCarOne Plano!!

Working with Kim Tran was great and would recommend her

Working with Kim Tran was great and would recommend her to anyone in the market for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Mike it was a true pleasure serving you. Thank you for this awesome review! Thank you for choosing eCarOne Plano!!

We just purchased an Evoque, and had Dau as

We just purchased an Evoque, and had Dau as representative! No issues, good car, good price, everything openly and honestly discussed! Everything that was promised was taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are glad that you had a great experience with Dau. Thank you for choosing eCarOne Plano!