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Grand Junction Volkswagen

(1,157 reviews)
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grand Junction Volkswagen from DealerRater.

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Service staff shows a great amount of respect and kindness to all customers! They are incredibly helpful and are willing too to above and beyond!

Service staff shows a great amount of respect and kindness to all customers! They are incredibly helpful and are willing too to above and beyond!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Angel! We're glad our service team made a great impression.

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By far the best buying experience I’ve had at dealership in quite some time! It had been a while since I bought a new car and it was shocking to go out looking for a vehicle. Seems most dealers, I don’t know. They forgotten about Service and the customers. Here you get honest, no xx Customer Service. I mean, I didn’t even feel like I needed to negotiate the price. They had such a good price on both vehicles I was looking at. Anyways, I will definitely recommend and very impressed with the way they operated. Thank you very much, Grand Junction Volkswagen Subaru!

By far the best buying experience I’ve had at dealership in quite some time! It had been a while since I bought a new car and it was shocking to go out looking for a vehicle. Seems most dealers, I don’t know. They forgotten about Service and the customers. Here you get honest, no xx Customer Service. I mean, I didn’t even feel like I needed to negotiate the price. They had such a good price on both vehicles I was looking at. Anyways, I will definitely recommend and very impressed with the way they operated. Thank you very much, Grand Junction Volkswagen Subaru!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent service and great work was done. The S5 was in for its 75,000 mile maintenance. Everything was completed to my satisfaction. I?d recommend the service department to anyone.

Excellent service and great work was done. The S5 was in for its 75,000 mile maintenance. Everything was completed to my satisfaction. I?d recommend the service department to anyone.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Dennis. We're glad the service visit went smoothly and that everything met your expectations.

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Great and enthusiastic customer service personnel. . Prompt and attentive service tech?s. Polite and friendly disposition. Very comfortable waiting environment. Spacious and well light showroom.

Great and enthusiastic customer service personnel. . Prompt and attentive service tech?s. Polite and friendly disposition. Very comfortable waiting environment. Spacious and well light showroom.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Nat! We take pride in creating a welcoming experience from the showroom to the service bay, and it's good to know that came through during your visit.

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I have never had a better more professional group of individuals at a dealership before than the team at GJ VW. They treated me and my friend very well.

I have never had a better more professional group of individuals at a dealership before than the team at GJ VW. They treated me and my friend very well.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Amy! We take pride in making every visit a welcoming and professional experience, and we're glad that came through for you and your friend.

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Tanner is amazing! This dealership is always there to help and works with my busy schedule. Can’t thank them enough for what they do

Tanner is amazing! This dealership is always there to help and works with my busy schedule. Can’t thank them enough for what they do

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Cole was super awesome and so was our Tech! She made sure to walk me through things on my car I wasn’t aware of after a year of having it!! Awesome people!

Cole was super awesome and so was our Tech! She made sure to walk me through things on my car I wasn’t aware of after a year of having it!! Awesome people!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Our team loves taking the time to make sure every customer feels confident with their vehicle. We appreciate you sharing this and hope to see you again soon.

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The guys at Volkswagen were very friendly and helpful in finding the right car for me. They listened to what I was asking for and did not put pressure on me for something I didn’t want or need. Also, they were quick to get me the information I asked for, no beating around the bush or keeping me there with a lot of back and forth to try and negotiate the deal. I recommend them 100%

The guys at Volkswagen were very friendly and helpful in finding the right car for me. They listened to what I was asking for and did not put pressure on me for something I didn’t want or need. Also, they were quick to get me the information I asked for, no beating around the bush or keeping me there with a lot of back and forth to try and negotiate the deal. I recommend them 100%

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the kind recommendation. It's great to hear the process felt straightforward and respectful of your time.

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Dealership was on time and ready for my car when I arrived. Service was the exact time as told.

Dealership was on time and ready for my car when I arrived. Service was the exact time as told.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Punctuality matters, and we're glad the experience reflected that. Thanks for choosing Grand Junction Volkswagen.

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The dealership and staff are excellent and can’t do enough for you I would recommend anybody to use this dealership

The dealership and staff are excellent and can’t do enough for you I would recommend anybody to use this dealership

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for recommending us. We're glad the team took good care of you.

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