Community Cartopia

In the past I have gone to Cars.com found a vehicle made an appointment looked over the vehicle gave it a test drive and the vehicle was exactly as it was presented or better, This particular experience with the RAM 2500 was different the truck looked great in the pictures I made contact with the dealership on Oct.11 on Qct.12 2024 I made an appointment to drive from Beaumont Tx to Baytown Tx to check out the truck and purchase it, Upon the initial inspection for a 2022 the truck the truck looked nice I own a horse trailer so the first thing a looked at was the tailgate I could see it was slightly bent so I tried to open it and it appeared to be jammed closed and couldn't be opened, One of the managers did check it out and said he would have his Master mechanic look at it and work on it, I purchased the vehicle signed the paperwork as i prepared to make my way I noticed the headlights look dark I then discovered the headlight bulb was missing so out of curiosity I walked around the vehicle at that point I found out the spare tire was missing, Now after bringing all these discrepancies up to the manager He did tell me to bring it back so they could have their mechanic work on the tailgate and see if they could locate a spare tire along with another headlight bulb today is October 23, 2024 and I'm still waiting on a status on the truck. In my past experience buying a vehicle comes with a little anxiety when you start filling out all the paperwork then the excitement of purchasing a new or newer car takes over But at this point "Buyers Remorse" is what I feel at the moment

Jayden was my sales person and he did a great job. He absolutely understood I did not want to be pressured. He was up front and actually stayed late after I left to get the process going for me to purchase the car I wanted. Thanks Jayden for being professional and making me feel like I had control over the car buying process!

Financed me as a co-signer without my consent or authorization. Sold a recovered stollen car from auction with a ton of unresolved issues. Unwilling to fix

Absolutely amazing! Nelda and terry were so helpful and went above and beyond to make sure we were able to drive off the lot today!

Nelda childress and terry stay late to help me. My wife is happy with her truck. Thank you cartopia.

They were such a pleasure to deal with! Brought my car in to sell and they actually had the vehicle I was looking for. Gave me the most for my car and made it so easy!! 5 stars!!!

Good service Nadia and Jerald help my thou the whole process with buying my truck and even stayed late with all the paper work .

My experience here was more than satisfactory, the team went above and beyond to help me with my car buying experience. Nelda was very helpful and kind. Also Gerald the sales manager was extremely helpful as well. I am very happy with everything over all.

Great experience , Attalah Qaddom is a great salesman and the whole experience was great. The whole crew worked very hard to make me happy.

This is a great place, overall I was pleased and found exactly what I wanted. I talked with Ryan previously about what I was looking for and he reached back out to me when he thought he found what I wanted. The process was smooth, they worked with us and I’m pleased! Thank you!