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Van Horn Chrysler Dodge Jeep Ram Fiat of Plymouth

(1,225 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award
New (920) 476-1966 (920) 476-1966
Used (920) 547-2010 (920) 547-2010

Reviews

(1,225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Horn Chrysler Dodge Jeep Ram Fiat of Plymouth from DealerRater.

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They are great and I had a very pleasant relationship

They are great and I had a very pleasant relationship with the service I received from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to receive your positive feedback! Thank you from the whole team at Van Horn Chrysler Dodge Jeep Ram of Plymouth!

Everything went about as easy as been expected.

Everything went about as easy as been expected. They gave me the time to go through everything without being rushed into a sale. Would definitely buy my next vehicle through them and will also recommend. Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

David, thank you for the review! We are thrilled to hear that you had a successful purchase experience working with the Van Horn Chrysler Dodge Jeep Ram of Plymouth team. Drive safely, and we hope to see you back again down the road!

Had an outstanding experience with These guys in

Had an outstanding experience with These guys in Plymouth. Mark Sloan was our salesman and we could not have been happier. Thanks a lot to the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are thrilled to hear that you had a successful experience working with Mark and the Van Horn Chrysler Dodge Jeep Ram of Plymouth team. Drive safely, and we hope to see you back again down the road!

Patrick Greene did a great job!

Patrick Greene did a great job! Jeep was next to new and looked fast standing still.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Patrick provided excellent support during your purchase. Thanks for working with the Van Horn Chrysler Dodge Jeep Ram of Plymouth team.

Being only 18 I was very nervous to buy my first vehicle,

Being only 18 I was very nervous to buy my first vehicle, Dave was super helpful and answered all the questions my dad and I had. Even when I went in without my dad to pick up the truck they still were super great to me and didn’t treat me like a kid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lauren, this review means a lot to us! Thank you for choosing Van Horn Chrysler Dodge Jeep Ram of Plymouth and for sharing your positive experience with Dave and the team. Safe travels ahead!

Very quick and easy, trade our 3 yr old Durango for the

Very quick and easy, trade our 3 yr old Durango for the Jeep Gladiator. Pleased with the amount of attention given.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate your business and hope to see you again at Van Horn Chrysler Dodge Jeep Ram of Plymouth. Safe travels!

Fast friendly service.

Fast friendly service. Very descriptive of my options. Excellent service and protection plan options to protect my investment. I was quite impressed with the whole experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

When a customer says words like "I was quite impressed with the whole experience," we know we're doing things right at Van Horn Chrysler Dodge Jeep Ram of Plymouth! Thank you for the stellar review. It was our pleasure to offer prompt and thorough service!

Very nice, very patient, enthusiastic, very

Very nice, very patient, enthusiastic, very knowledgeable, great salesman, great personality, easy to talk to, Manchester City fan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your terrific feedback! We appreciate your business and we hope to see you again at Van Horn Chrysler Dodge Jeep Ram of Plymouth. Safe travels ahead!

We have bought multiple vehicles from this dealership.

We have bought multiple vehicles from this dealership. Our go to sales person is mark. We bought one brand new vehicle and a used vehicle and each time we were given the best customer service and there were a few things that needed to be done to my used vehicle and there was no fighting to get them fixed they took care of it to make sure I had a safe vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Mark and the Van Horn Chrysler Dodge Jeep Ram of Plymouth team. Drive safely, and we hope to see you back again down the road!

David was very great to work with!

David was very great to work with! I worked with a few other salesmen before I decided to come to Plymouth Van Horn and he definitely topped the cake and made this the best, easiest and fastest experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hannah, thank you for the great review! We are so glad to hear that David delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Van Horn Chrysler Dodge Jeep Ram of Plymouth!