Genesis of Minneapolis

The vehicle listed from their site was a Lie and scam. I drove 5 hours to get the car. The cars nice, the salesmen, May, and Ghosstie as well and poor Manger Alex decline a contract offer That was made weeks ahead. The offer was made after the repair of the steering rods were fixes. Get all the way there now they want 17892 for sa.e car in which the price was for the 20 inch rims and the repairs. There was no 20 in rims fro. Start I. Which the price was 15995. I ask .ax and should hi. All of proof and he took pics of the contract the other Salman wrote 7/15/2025. All the lies and poor CS service will definitely alert others of the business here and to be aware of them.

I was tasked with helping my Grandma find a quality, preowned Acura RDX. We had a great experience from beginning to end. The dealership has a very chill vibe, literally everyone is super friendly. Chelsey did a fantastic job getting the vehicle Grandma wanted at a price that was better than expected. Cassie handled the finance side of the deal and had everything wrapped up in no time without any surprises. This was the best experience I’ve ever had at a car dealership and they should be the model that everyone follows. We will definitely be back for our future vehicle needs.

Caven made my experience a very happy one. Overall I was satisfied with his customer service

The building is nice, most of the staff were friendly. I liked my salesperson Chelsey, she was great. The vehicle I purchased was misrepresented and I ended up returning it the next day. It is an understandable mistake, and I understand that there is not much they could do without losing money, but at the very minimum I expected an apology. The GM deflected responsibility and could not even offer a halfway genuine apology for wasting more than 14 hours of my time (and money). He did apologize that he couldn’t sell me a car. I don’t like to work with people who can’t show respect. 2-stars instead of one because they did unwind the deal pretty quickly. If you value your time I would not purchase a used vehicle from this establishment.

Hard to get information and actual pictures of the vehicle. Supposedly it was a Genesis Certified Used Car but it was missing one center cap on one wheel and at least one wheel had curb damage Didn’t purchase this or any vehicle from them!

Luther Genesis did a tremendous job (again) with servicing my vehicle. They are great communicating every step of the way and provided excellent Service every step of the way. Thank You! Sean