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Polestar Austin

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)
Visit Polestar Austin
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 9:00am–4:00pm
Sunday Closed Closed
New (512) 640-5106 (512) 640-5106
Used (512) 879-1413 (512) 879-1413
Service (512) 961-4749 (512) 961-4749

Inventory

See all 46 vehicles from this dealership.

About our dealership

Polestar has a new take on automotive retail. Centrally located, staffed with product specialists, and echoing the design language of everything Polestar, our spaces put the cars at the center of the experience - where they should be.
We are an electrical performance brand, determined to improve society we live in.

Service center

Phone number (512) 961-4749

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Polestar Austin from DealerRater.

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Great Sales Team!

When I decided I wanted an electric vehicle, I set out to do my due diligence.  After months of research, I had a list of 5 cars.  The Polestar 2 was third on the list.  Truth be told, my top two choices have not arrived in the US, and I am in need of a car come summer, so I went for a Polestar 2 test drive.  I really liked this car on paper, but we know how that works sometimes.  Still, I went into the test drive with excitement.  The car actually exceeded my expectations.  But I will write a review of the actual vehicle once I take delivery this summer.  I opted for the Plus Pack, the ventilated Napa leather seats, and the Pilot Pack.  I'll let the readers of this review research the Performance Pack and decide if it is for you.  What I wanted to review more than anything else is the excellent test drive experience I had thanks to Nick Olson.  Nick is very knowledgeable and his customer service skills are second to none. He explained, in great detail, every aspect of the car inside and out before the test drive. While I was driving, he answered all my questions thoroughly and honestly. After the drive, we went over the specifics of the cost and I decided to order the car. As I was leaving, I asked him for a business card. I was shocked when he stated he doesn’t have one yet because he is new to the company, and he’s not a salesman yet and only does the test drives. Nick is not a salesman?? What??!! Then Polestar needs to promote him to salesman right away! He is phenomenal. He was articulate, professional, and funny. The best thing was that he did not pressure me to buy anything that I did not want. Polestar needs to hang on to this guy and promote him up the ladder, for I have a feeling no matter what he does professionally, he will excel. Thanks Nick! You were awesome! Best car buying experience I have ever had!

Great Sales Team!

When I decided I wanted an electric vehicle, I set out to do my due diligence.  After months of research, I had a list of 5 cars.  The Polestar 2 was third on the list.  Truth be told, my top two choices have not arrived in the US, and I am in need of a car come summer, so I went for a Polestar 2 test drive.  I really liked this car on paper, but we know how that works sometimes.  Still, I went into the test drive with excitement.  The car actually exceeded my expectations.  But I will write a review of the actual vehicle once I take delivery this summer.  I opted for the Plus Pack, the ventilated Napa leather seats, and the Pilot Pack.  I'll let the readers of this review research the Performance Pack and decide if it is for you.  What I wanted to review more than anything else is the excellent test drive experience I had thanks to Nick Olson.  Nick is very knowledgeable and his customer service skills are second to none. He explained, in great detail, every aspect of the car inside and out before the test drive. While I was driving, he answered all my questions thoroughly and honestly. After the drive, we went over the specifics of the cost and I decided to order the car. As I was leaving, I asked him for a business card. I was shocked when he stated he doesn’t have one yet because he is new to the company, and he’s not a salesman yet and only does the test drives. Nick is not a salesman?? What??!! Then Polestar needs to promote him to salesman right away! He is phenomenal. He was articulate, professional, and funny. The best thing was that he did not pressure me to buy anything that I did not want. Polestar needs to hang on to this guy and promote him up the ladder, for I have a feeling no matter what he does professionally, he will excel. Thanks Nick! You were awesome! Best car buying experience I have ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Angie, thank you for taking the time to share with us your great experience. We pride ourselves on a pleasant and informative approach to learning more about and purchasing a Polestar. Nick and our team of specialists are here to guide rather than sell in the traditional sense and we are so happy to hear you enjoyed our take car buying. Wishing you many happy miles ahead in your Polestar 2! -Polestar Austin

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