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ORLANDO GENESIS

(22 reviews)

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Reviews

(22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service we arrived about half an hour before

Excellent service we arrived about half an hour before our appointments and immediately were attending

Excellent service we arrived about half an hour before

Excellent service we arrived about half an hour before our appointments and immediately were attending

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Barge, your feedback made our day! We are so pleased you received prompt and professional service from our team. Thank you for choosing Orlando Genesis and we hope to see you back!

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It was great, nice and quick.

It was great, nice and quick. Will definitely recommend. My service advisor was direct and easy to get a home hold off

It was great, nice and quick.

It was great, nice and quick. Will definitely recommend. My service advisor was direct and easy to get a home hold off

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ramon, thank you for sharing your experience at Orlando Genesis! Your feedback is greatly appreciated. We hope to welcome you back in the future!

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Amazing Service.

Amazing Service. Logan always takes good care of us and our vehicle. Couldn't be happier with the service. Thank you so much Logan

Amazing Service.

Amazing Service. Logan always takes good care of us and our vehicle. Couldn't be happier with the service. Thank you so much Logan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Perla, your feedback made our day! It's wonderful to know Logan made your experience at Orlando Genesis a memorable one. See you next time!

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The service department is top rate.

The service department is top rate. They are good at what they do and get it right the first time.

The service department is top rate.

The service department is top rate. They are good at what they do and get it right the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave Orlando Genesis a wonderful review!

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Joshua was knowledgeable about what was wrong with my

Joshua was knowledgeable about what was wrong with my car. He had great customer service. My car was clean when I got it back. Thank you for your service

Joshua was knowledgeable about what was wrong with my

Joshua was knowledgeable about what was wrong with my car. He had great customer service. My car was clean when I got it back. Thank you for your service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tina, thank you for sharing your experience with Joshua! We appreciate your support and five-star review. See you next time at Orlando Genesis!

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Looking to buy a Genesis G70?

Looking to buy a Genesis G70? Go see Angelica at Greenway Orlando Genesis!!! She was great! No pressure, no games and she listens. My car buying experience at Greenway Orlando Genesis was a dream. Who likes buying a car- well I do now, after my great experience at this dealership. Everyone there was very cool and I love my new 2026 G70 in Capri Blue!!! Thanks Angelica!! You’re the best!!!

Looking to buy a Genesis G70?

Looking to buy a Genesis G70? Go see Angelica at Greenway Orlando Genesis!!! She was great! No pressure, no games and she listens. My car buying experience at Greenway Orlando Genesis was a dream. Who likes buying a car- well I do now, after my great experience at this dealership. Everyone there was very cool and I love my new 2026 G70 in Capri Blue!!! Thanks Angelica!! You’re the best!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience at Greenway Orlando Genesis! We're delighted to hear that Angelica made the car-buying process enjoyable and pressure-free. Enjoy cruising in your new 2026 G70 Capri Blue, and we appreciate having you as part of our community!

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Aaron in the Service Dept.

Aaron in the Service Dept. was a godsend! I was in and out in record time. I really appreciated the attentive customer service.

Aaron in the Service Dept.

Aaron in the Service Dept. was a godsend! I was in and out in record time. I really appreciated the attentive customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tanya, it's wonderful to read that Aaron provided such attentive service at Orlando Genesis! Thank you for sharing your experience with us. Safe travels ahead!

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Devin and Audrey provide excellent customer service every

Devin and Audrey provide excellent customer service every encounter I’ve had at greenway. They have made my experience truly wonderful.

Devin and Audrey provide excellent customer service every

Devin and Audrey provide excellent customer service every encounter I’ve had at greenway. They have made my experience truly wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Devin and Audrey have consistently provided excellent service at Orlando Genesis. Thank you for sharing your positive experience with us!

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They were very professional.

They were very professional. I was very informed the entire time my vehicle was in the shop. The entire service team made sure I was good during my wait time.

They were very professional.

They were very professional. I was very informed the entire time my vehicle was in the shop. The entire service team made sure I was good during my wait time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Amarii, we're delighted to hear that our Orlando Genesis service team kept you informed and comfortable during your visit. Thank you for sharing your experience with us!

Dealer response

Amarii, we're delighted to hear that our Orlando Genesis service team kept you informed and comfortable during your visit. Thank you for sharing your experience with us!

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The service reps and techs are courteous.

The service reps and techs are courteous. The facility is clean, but for a high end car sales for the Genesis line, it isn't up to the same standards as Lexus and other high-end waiting areas.

The service reps and techs are courteous.

The service reps and techs are courteous. The facility is clean, but for a high end car sales for the Genesis line, it isn't up to the same standards as Lexus and other high-end waiting areas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Joanne, we appreciate your feedback and are glad to hear our team was courteous. At Orlando Genesis, we're always looking for ways to enhance the customer experience and will take your comments into consideration. Thank you for sharing!

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