Reviews
Kriztina is so great at customer service, in “every
Kriztina is so great at customer service, in “every possible way “ start to finish. I’m glad she’s… my service manager ! Nancy
Kriztina is so great at customer service, in “every
Kriztina is so great at customer service, in “every possible way “ start to finish. I’m glad she’s… my service manager ! Nancy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancy, thank you for your business and your wonderful review of Krisztina! We are honored to have your trust at BMW of Sherman Oaks, and we hope to see you again down the road.
Brian Douglas was amazing, he took me ahead of my
Brian Douglas was amazing, he took me ahead of my appointment time and couldn’t have been nicer ! Excellent service !
Brian Douglas was amazing, he took me ahead of my
Brian Douglas was amazing, he took me ahead of my appointment time and couldn’t have been nicer ! Excellent service !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we're delighted to know Brian provided you with such excellent service at BMW of Sherman Oaks! Thanks for taking the time to shout him out!
Took my car for the service after I made the appointment
Took my car for the service after I made the appointment and the reception and the service man were excellent of taking care of me
Took my car for the service after I made the appointment
Took my car for the service after I made the appointment and the reception and the service man were excellent of taking care of me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing BMW of Sherman Oaks for your service needs! We appreciate your business and look forward to serving you again!
Friendly and honest service advisors Keep me informed
Friendly and honest service advisors Keep me informed about the service and promotions that there having will definitely return for future service. Thanks Heidi
Friendly and honest service advisors Keep me informed
Friendly and honest service advisors Keep me informed about the service and promotions that there having will definitely return for future service. Thanks Heidi
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the feedback, Salvador! We're glad to hear our service advisors at BMW of Sherman Oaks provided friendly and honest service. We look forward to seeing you again for future services!
Kyle make the whole process to buy a car so easy From the
Kyle make the whole process to buy a car so easy From the Beginning to until I get the keys for my new BMW, very professional and reliable, I recommend this dealer to everyone looking for a car!..
Kyle make the whole process to buy a car so easy From the
Kyle make the whole process to buy a car so easy From the Beginning to until I get the keys for my new BMW, very professional and reliable, I recommend this dealer to everyone looking for a car!..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Adrian, it's awesome to hear Kyle made your car-buying experience smooth and enjoyable at BMW of Sherman Oaks. Thanks for the recommendation! Enjoy your new BMW!
Customer service reps are always top notch.
Customer service reps are always top notch. They make everything run smoothly all the time.
Customer service reps are always top notch.
Customer service reps are always top notch. They make everything run smoothly all the time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your satisfaction is our goal at BMW of Sherman Oaks, Dwayne. Thanks for recognizing the hard work our team puts in to make your experiences seamless!
Very kind and helpful staff.
Very kind and helpful staff. I was able to do everything I needed to in one day.
Very kind and helpful staff.
Very kind and helpful staff. I was able to do everything I needed to in one day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That's what we like to hear! Thanks for choosing BMW of Sherman Oaks for your automotive needs, Sandra!
Exceptional service from Heidi, who I have gone to for
Exceptional service from Heidi, who I have gone to for years. Always efficient and goes out of her way. She enjoys her job in assisting her clients.
Exceptional service from Heidi, who I have gone to for
Exceptional service from Heidi, who I have gone to for years. Always efficient and goes out of her way. She enjoys her job in assisting her clients.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your continued trust in our team, Donna! We'll be sure to pass these kind words along to Heidi!
I had an exceptional experience with Carmela at BMW
I had an exceptional experience with Carmela at BMW Sherman Oaks! She was incredibly professional, attentive, and made sure my service visit went smoothly. Her customer service skills are top-notch, and she truly went above and beyond to make sure I was taken care of. She provided a hassle free and pleasant service experience!
I had an exceptional experience with Carmela at BMW
I had an exceptional experience with Carmela at BMW Sherman Oaks! She was incredibly professional, attentive, and made sure my service visit went smoothly. Her customer service skills are top-notch, and she truly went above and beyond to make sure I was taken care of. She provided a hassle free and pleasant service experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your exceptional experience with Carmela at BMW of Sherman Oaks! We're thrilled to hear that her professionalism and attentiveness made your service visit smooth and pleasant. We appreciate the kind words and look forward to serving you again in the future!
The service manager Brian is the best the best the best!
The service manager Brian is the best the best the best!!! I love BMW… The service is fabulous and the staff is as well
The service manager Brian is the best the best the best!
The service manager Brian is the best the best the best!!! I love BMW… The service is fabulous and the staff is as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to have you in the BMW of Sherman Oaks family, Veronique! Our team always looks forward to seeing you. Thanks for the shout-out to Brian!