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Orange Coast Chrysler Jeep Dodge Ram Fiat

(1,637 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (714) 784-5246 (714) 784-5246
Used (714) 278-4524 (714) 278-4524
Service (714) 278-4507 (714) 278-4507

Reviews

(1,637 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service was a scam. wanted to charge me $4000 for an oil...

Service was a scam. wanted to charge me $4000 for an oil leak that their own Service Supervisor admitted didn’t exist. Also wanted to charge me over $500 for a light harness thar another dealership charged me $18 for two light bulbs. As a result, which weren’t needed, caused me to burly a car I didn’t need (since the cost of the repairs was more than the value to the car being serviced. WORST DEALERSHIP I HAvE EVER DEALT WITH!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Paul made it easy to get my recalls done along with a 60k...

Paul made it easy to get my recalls done along with a 60k service. He provided me a loaner car which made it easy to do during work hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing Service

Manny was awesome!!! He took the time to answer all of my questions and went out of his way to get me the exact Jeep Compass that I wanted. He kept in contact with me through the entire car buying process as well as following up after to see if I had any questions. The entire team at the dealership was very friendly and accommodating. I wasn't expecting them to pay put the remainder of my lease for my other car. That sealed the deal for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Disappointing

Waiting in line out to street. Slow service, rude and disrespectful. Charge money for loaner while my car is being repaired. Very unpleasant experience overall. Just sold my Jeep and bought a Mercedes. After three Jeeps I’ve never had a good experience and will never consider a Chrysler product again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased

Paul from the service department was amazing! Answered all my questions and made sure I was taken care of! Great place to take your car to. Thankyou Paul!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Used Challenger purchase

I met up with Jose and test drove a Challenger. I wanted to test drive another and he had it ready for me the next day. He was very informative. I then met Matt the sales mgr sp he couple appraise my trade in. Then Omar hooked me up with the warranty etx. I was in and out of the dealership in just over 3 hours. And the best part, they weren't overbearing at all! I'll go back again when the time come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The way car buying should be

When you can do you haggling over email, drive in, formalize your deal in 30 min. and drive out in about 3 hours, that's about as good of an experience I've ever had at a dealership. Rod is a good salesman and treated my wife and I great. I'd recommend this dealer to friends or family members looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stellar client service

The BEST client service I’ve experienced in a Jeep dealership for over 15 years of owning a Jeep. Took my car in for an engine light covered under warranty and they took me right away. Have dealt with Tuttle Click over the years and they wanted me to wait for a week and have not been happy with them over my most recent past encounters. What a breath of fresh air dealing with with OC Jeep and highly recommend them for service or purchase of a new car. Excellent staff and service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

BATTERY ISSUES

ferdie went above and beyond the Call of Duty to get my car fixed as soon as possible. Exemplary customer service and friendliness. Recommend them for their service as well as their sales affordability.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courteous, prompt and professional

Roy and Ryan were a pleasure to work with. They answered all of our questions and didn't keep us waiting. Good job - both of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.