Reviews
sevice.
sevice. e very nice and polite! Quick sevice. Got all my really caught up and filters
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager
I was able to get my car in right away and back to me in
I was able to get my car in right away and back to me in only a day. They employees were (and always are) very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager
Always great service and making sure you’re taken care of
Always great service and making sure you’re taken care of by the time you leave
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager
Kevin and others gave great timely service Kevin gave me
Kevin and others gave great timely service Kevin gave me a good suggestion to make my drive easier
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager
Great customer service.
Great customer service. We dealt with Nico he was great. Also David Fernandez was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager
Mark has been helpful, polite and proffessional on all of
Mark has been helpful, polite and proffessional on all of our interactions. Mechanics should pay a little more of attention to details. For example one time thwy forgot a piece of cloth inside the hood. Last oil change they forgot tonplace the sticker on the windshield to show when my next mile oil change will be at
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager
This is the second time I have brought my car in for an
This is the second time I have brought my car in for an oil change and asked to have the engine undercover panel removed. Again I show up and it is not removed. I have no idea how this dealership remains in business. Owner should look at google reviews.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Michael, I'm truly sorry to hear that we've let you down with your requests for the engine undercover panel removal. It's important to us that we meet our customers' needs and I understand why this would be frustrating. If you're willing to give us another chance, please contact me so I can ensure everything is taken care of properly. Thank you, Thomas Swedberg - Fixed Operations Manager - thomasswedberg@lithia.com
very friendly , fast, caring fixed up my car, nice people
very friendly , fast, caring fixed up my car, nice people will be coming back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager
Bad customer service miscommunication car has been the
Bad customer service miscommunication car has been the shop for three days. I haven’t heard a word about it was told I’d hear about it the second day I dropped it off. No one said anything.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback, Nate. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager
All the team does an outstanding job!
All the team does an outstanding job! Everything went smooth, quickly and great! I’m very pleased
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager