Reviews
As usual Anthony was very pleasant and professional.
As usual Anthony was very pleasant and professional. The maintenance service process was fast and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager
This dealership is full of xxxxxxxx.
This dealership is full of xxxxxxxx. Walked out getting ripped off every single time. I would never recommend this lot to anyone.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Alex: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager
I was able to get my car in right away and back to me in
I was able to get my car in right away and back to me in only a day. They employees were (and always are) very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager
Anytime I call and need assistance, Hyundai of Wesley
Anytime I call and need assistance, Hyundai of Wesley Chapel has been attentive and professional. Working with Anthony was simple and he was very responsive.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager
Anothony my service advisor made sure my car was taken
Anothony my service advisor made sure my car was taken well care of. I liked receiving text updates about the status of my vehicle
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager
Anthony was amazing.
Anthony was amazing. He answered all my questions politely. He was very knowledgeable. The dealership was ok.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager
AJ Wilson.
AJ Wilson.....flat out nice....great empathy......"gets it"......client centric and communicates really well.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager
Great customer service.
Great customer service. We dealt with Nico he was great. Also David Fernandez was great.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager
Easy to book my service, clear explanation of what would
Easy to book my service, clear explanation of what would be carried out and good follow through on some additional service needed following evaluation. Thanks
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager
Honest, trust worthy, available, responsive and
Honest, trust worthy, available, responsive and communicates really well.really well. I never worried about not being treated well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager