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Meet James Prescott

James Prescott headshot
Parts Advisor
(6 reviews)

Reviews

Great service and everyone in service friendly and

Great service and everyone in service friendly and professional. I highly recommend this dealership for service They also ask you if you have questions or special needs Service updates are provided during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

My salesman Carlos was extremely helpful in providing me

My salesman Carlos was extremely helpful in providing me with the necessary information to make my automobile purchase. He made the purchase as seamless as it could possibly be. The management team, led by Manny, also did everything they could, short of doing a backflip, to make me comfortable with the deal. This was one of the best car-buying experiences I’ve ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Carlos, Manny, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

The staff is very friendly and helpful.

The staff is very friendly and helpful. Marvin was great. he took good care of me found me an appointment the next day. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with Marvin and our team, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

Assist my needs in a timely manner.

Assist my needs in a timely manner. Very helpful, polite and professional. I was able to get my car before the estimated time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

Friendly staff takes the time to answer every question no

Friendly staff takes the time to answer every question no matter how complex or simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jim, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

I purchased my car from Lakeland Hyundai.

I purchased my car from Lakeland Hyundai. There service department was absolutely crap!!! My faith has been restored by Wesley Chapel Hyundai. Thanks to the parts Department for getting my tires and not wasting my time, and being honest. Thanks Lamar for your kind service. My only criticism of Wesley Chapel Hyundai is that you need to get soneone to man your switchboard, I rang numerous time and its just a recording that keeps going in circle. Takes forever for someone to answer if at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager