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Hyundai of Wesley Chapel

(2,562 reviews)
Sales hours: 11:00am to 5:00pm
Service hours: 11:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm 11:00am–5:00pm
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (813) 437-6049 (813) 437-6049
Used (813) 437-0386 (813) 437-0386
Service (813) 437-0418 (813) 437-0418

Reviews

(2,562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Wesley Chapel from DealerRater.

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Nico is fantastic!

Nico is fantastic! Close attention to detail & I got my car back quickly! Busy guy that seems to take his time with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

Saleena was polite and professional with me.

Saleena was polite and professional with me. She kept me apprised as to what was happening and informed me of any issues. She is an exceptional employee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with Saleena and our team. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

Pleasant experience.

Pleasant experience. I would take my car back there again for servicing. Love my Hyundai would look to buy my next car there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Devon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

Selena is one of the best service advisors this

Selena is one of the best service advisors this dealership has. I never like paying the price but Selena recommends the right service for my pocket and is always looking for my best interest. I always appreciate her candor and she treats everyone with respect. I remember when she was out for lunch and someone else handled my checkout experience, definitely did not have the finesse they had. I drive further than I need to this service center because I trust Selena with my vehicle needs. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Selena here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

Jasmine is an excellent service advisor.

Jasmine is an excellent service advisor. She show concern and has a very pleasant personality. I have chosen Westley Chapel Hyundai to have my vehicle serviced in the future. Even though I have to travel from Tampa it’s worth the trip knowing she will be my service advisor!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jeanie, Thank you so much for your kind words for Jasmine and for leaving us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

I would highly recommend to friends.

I would highly recommend to friends. Great customer service and don’t feel pressured to purchase a vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Manny Lopez Internet Sales Manager

Very good customer service, on time check in and check

Very good customer service, on time check in and check out of my car, the amenities while you wait for your service are very nice.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

2nd visit as great as 1st.

2nd visit as great as 1st. Always very helpful, personable and Professional service.I highly recommend the service department

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

They addressed quickly and are solving an issue we have

They addressed quickly and are solving an issue we have with the rear view mirror In the car..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

In for oil change & tire rotation told them windshield

In for oil change & tire rotation told them windshield fluid was low , and my warning came on my way home.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Steve, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager