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Hyundai of Wesley Chapel

(2,587 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm 11:00am–5:00pm
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (813) 437-6049 (813) 437-6049
Used (813) 437-0386 (813) 437-0386
Service (813) 437-0418 (813) 437-0418

Reviews

(2,587 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Wesley Chapel from DealerRater.

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Fast and efficient I dropped my vehicle off and it was

Fast and efficient I dropped my vehicle off and it was done in a hour. Fast and efficient!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

Very knowledgeable salesperson in Johnny Jasmin.

Very knowledgeable salesperson in Johnny Jasmin. He was very calm and had the answers to all of my questions. He was very knowledgeable in the product he was promoting. Wesley Chapel Hyundai was a nice relaxed atmosphere that led to a great buying experience. Will definitely be back when I’m ready to trade.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Hyundai of Wesley Chapel. It's great to hear that we were able to assist you and that you had such a positive experience. Wade Miracle Sales Manager Hyundai of Wesley Chapel

David was awesome 👏🏾.

David was awesome 👏🏾. This is my third Hyundai. Second one I purchased from David. He’s very professional and passionate about the brand.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Wade Miracle Sales Manager Hyundai of Wesley Chapel

Jonathan in the service department was responsive and

Jonathan in the service department was responsive and respectful with the concerns of my Theta II engine replacement

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

Excellent Very attentive, getting me updated on timing of

Excellent Very attentive, getting me updated on timing of labor, offering snacks and coffee. Politeness

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

Everyone has been extremely helpful.

Everyone has been extremely helpful. Justin made sure my window was replaced and followed up to see it was done. Jim in finance was also amazing friendly and helpful. Josephine who was my sales person was kind and followed up throughout the week to make sure I was happy with thepurxhase. I would recommend to others to show for a car here. Thank you for the great service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

Anthony was amazing.

Anthony was amazing. He asked great questions and made sure my service and rattle repair were done correctly. He looked through old service records to get everything he needed. The tech, Mitchell Byrd took his time troubleshooting the rattle repair. He test drove it 3 different times trying different things to make sure it was fixed. It was awesome he took the time to ensure he knew the issue.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

2 hours for an oil change.

2 hours for an oil change. Told my wipers are in great condition, but they are actually ripping. Had they checked them accurately, I could have had them replaced at the same visit. Now I have to make a separate appointment to have wiper blades replaced.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Jose Gesmondi Service Manager

Wonderful Dealership!

Wonderful Dealership!! Everything geared towards the customer. No pressure!!! There to serve You. From the moment we walked in, to the time our vehicle was delivered & beyond!! Constant follow up to make sure you are 110% Happy with your purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Wade Miracle Sales Manager Hyundai of Wesley Chapel

Anthony was kind and knowledgeable.

Anthony was kind and knowledgeable. He kept me informed of what was going on with my vehicle. My vehicle is running better so I thank him and the mechanic.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks, Kathy, for sharing about your experience with Anthony here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager