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Hyundai of Wesley Chapel

(2,595 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm 11:00am–5:00pm
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (813) 437-6049 (813) 437-6049
Used (813) 437-0386 (813) 437-0386
Service (813) 437-0418 (813) 437-0418

Reviews

(2,595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Wesley Chapel from DealerRater.

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Polite staff.

Polite staff. Very efficient. Explained to me what exactly was being done to my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Jasmine was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

Jose was great.

Jose was great. Pleasant personality . Apoligized for my wait time. Washed my car himself so I didn't have to wait any longer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

Leonard was very friendly and easy to work with.

Leonard was very friendly and easy to work with. He made the whole process very pleasant. Everyone at the dealership was nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Lenord had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Manny Lopez Internet Sales Manager

The dealership is awesome was able to get the deal I

The dealership is awesome was able to get the deal I wanted very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review, Ray. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Manny Lopez Internet Sales Manager

Carlos, Leonard, Jhon & Caleb was AMAZING.

Carlos, Leonard, Jhon & Caleb was AMAZING.. took every good care of us as well as answered all of our questions.. we will recommend

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Michelle, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos, Jhon, Leonard, and Caleb, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

Very efficient, but just as good, very friendly.

Very efficient, but just as good, very friendly. Great Service staff in service alley too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jasmine and our team. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

Very pleased with Wesley Chapel Honda.

Very pleased with Wesley Chapel Honda. Salesperson was very helpful in explaining all the bells and whistles on this car. Took my car in for it 6000 mile oil change, etc. They took my car right in on my appointment date. The dealership is on the ball.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

Wesley Chapel Hyundai is the only car dealer we do

Wesley Chapel Hyundai is the only car dealer we do business with....efficient, friendly, timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marcie, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Pedro delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

Excellent communication with a rapid warranty repair left

Excellent communication with a rapid warranty repair left me completely satisified and I have to say surprised! Nico in Service EXCEEDED MY EXPECTATIONS in every way possible. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

It's a little packed with cars around the entrance to

It's a little packed with cars around the entrance to service center canbbe difficult to get around. Otherwise everything was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager