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Suburban Hyundai of Troy

(378 reviews)
Visit Suburban Hyundai of Troy
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2017 consumer dealer award

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New (248) 686-1571 (248) 686-1571
Used (248) 480-8361 (248) 480-8361
Service (248) 686-2723 (248) 686-2723

Inventory

See all 334 vehicles from this dealership.

About our dealership

Welcome to The Suburban Collection. On behalf of our team, thank you for visiting our website. It has been our commitment, over the past 70 years, to offer the highest level of guest satisfaction. We value your time and are dedicated to making your life easier. The Suburban Collection's professional and well-trained team is ready to assist with all your automotive needs. From your first car to your dream car and everything in between, it is our privilege and honor to serve you and your family.

Service center

Phone number (248) 686-2723

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Hyundai of Troy from DealerRater.

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Great service and Chris is the best interface for

Great service and Chris is the best interface for services I know.. Chris and the team provide wonder services.

Great service and Chris is the best interface for

Great service and Chris is the best interface for services I know.. Chris and the team provide wonder services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I only worked with Ben and the finance mngr.

I only worked with Ben and the finance mngr. Both were pleasant, to the point and thorough. It was a pleasure.

I only worked with Ben and the finance mngr.

I only worked with Ben and the finance mngr. Both were pleasant, to the point and thorough. It was a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Hyundai of Troy.

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As a first time car buyer, walking in the dealership was

As a first time car buyer, walking in the dealership was clean, professional and welcoming. I worked with Michael and he was extremely patient and knowledgeable throughout the entire process.

As a first time car buyer, walking in the dealership was

As a first time car buyer, walking in the dealership was clean, professional and welcoming. I worked with Michael and he was extremely patient and knowledgeable throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Hyundai of Troy.

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I always have wonderful interactions with everyone on the

I always have wonderful interactions with everyone on the service team. Service is top notch.

I always have wonderful interactions with everyone on the

I always have wonderful interactions with everyone on the service team. Service is top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kaili, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Hyundai of Troy.

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My service was completely quickly and thoroughly.

My service was completely quickly and thoroughly. I was helped right away and kept in the loop of what was going on.

My service was completely quickly and thoroughly.

My service was completely quickly and thoroughly. I was helped right away and kept in the loop of what was going on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was a quick experience. We hope to see you again here at Suburban Hyundai of Troy.

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Overall good experience.

Overall good experience. Our salesperson, Michael, was very caring and helpful. The service department is good also.

Overall good experience.

Overall good experience. Our salesperson, Michael, was very caring and helpful. The service department is good also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Hyundai of Troy.

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I had a great experience.

I had a great experience. Service desk person was very courteous & professional. Waiting area was very quiet & comfortable.

I had a great experience.

I had a great experience. Service desk person was very courteous & professional. Waiting area was very quiet & comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Hyundai of Troy.

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Pleasant to work with, text communication on updates

Pleasant to work with, text communication on updates while services took place, and clean facility.

Pleasant to work with, text communication on updates

Pleasant to work with, text communication on updates while services took place, and clean facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi CM, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Hyundai of Troy.

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suburban hyundai has a great clean waiting area.

suburban hyundai has a great clean waiting area. the service is always great and professional. they are honest and give you good service.

suburban hyundai has a great clean waiting area.

suburban hyundai has a great clean waiting area. the service is always great and professional. they are honest and give you good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Hyundai of Troy.

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They have excellent customer support, so kind,

They have excellent customer support, so kind, respectful, and friendly. They never make you feel that you are forced to to buy anything. They care about their customers, you can tell the way they speak to you. They are not your typical dealership service employees, they raised the bar big time.

They have excellent customer support, so kind,

They have excellent customer support, so kind, respectful, and friendly. They never make you feel that you are forced to to buy anything. They care about their customers, you can tell the way they speak to you. They are not your typical dealership service employees, they raised the bar big time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Suburban Hyundai of Troy.

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See all 378 reviews