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Suburban Hyundai of Troy

(354 reviews)
Visit Suburban Hyundai of Troy
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2017 consumer dealer award

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New (248) 686-1571 (248) 686-1571
Used (248) 480-8361 (248) 480-8361
Service (248) 686-2723 (248) 686-2723

Inventory

See all 303 vehicles from this dealership.

About our dealership

Welcome to The Suburban Collection. On behalf of our team, thank you for visiting our website. It has been our commitment, over the past 70 years, to offer the highest level of guest satisfaction. We value your time and are dedicated to making your life easier. The Suburban Collection's professional and well-trained team is ready to assist with all your automotive needs. From your first car to your dream car and everything in between, it is our privilege and honor to serve you and your family.

Service center

Phone number (248) 686-2723

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(354 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Hyundai of Troy from DealerRater.

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This is the second new car that I have purchased in last

This is the second new car that I have purchased in last 6 months. Both of them were purchased through Landan at Suburban.The first purchase experience was so quick and easy, that I told him that I would be back. Just purchased my 2nd car 1 week ago and as promised I came back to him. He offered no sales pitches, everything he quoted was accurate and no hidden fees and at time of closing everything he stated was exactly the same with no surprises. To be Honest, I went in to buy a Hyundai because I lover their products and prices, but in addition to that dealing with Landan is the next important reason I came back in. I have a Hyundai dealership 4 miles away from me and I instead drove over 20 miles out of my way to come back to Surburban and Landan. I most likely will need to buy another car this year, and it will be with Landan.

This is the second new car that I have purchased in last

This is the second new car that I have purchased in last 6 months. Both of them were purchased through Landan at Suburban.The first purchase experience was so quick and easy, that I told him that I would be back. Just purchased my 2nd car 1 week ago and as promised I came back to him. He offered no sales pitches, everything he quoted was accurate and no hidden fees and at time of closing everything he stated was exactly the same with no surprises. To be Honest, I went in to buy a Hyundai because I lover their products and prices, but in addition to that dealing with Landan is the next important reason I came back in. I have a Hyundai dealership 4 miles away from me and I instead drove over 20 miles out of my way to come back to Surburban and Landan. I most likely will need to buy another car this year, and it will be with Landan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nick, we're glad to hear that Landan made both of your experiences at Suburban Hyundai of Troy so seamless and enjoyable. It's fantastic to know you chose us again despite the distance! We look forward to assisting with your next purchase later this year.

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Amazing!

Amazing! Dino was literally the best car salesman we’ve ever had. He honored all the conversations we had by sticking to what he said, and when I went in to get the car he made the entire process very smooth and easy. He helped me the entire time, from answering questions I had while on the phone with my car insurance to helping me clean out my old car into my new car- honestly, I can’t say enough good things about Dino. We will most definitely be releasing with Hyundai BECAUSE of him and the wonderful car he got us into!

Amazing!

Amazing! Dino was literally the best car salesman we’ve ever had. He honored all the conversations we had by sticking to what he said, and when I went in to get the car he made the entire process very smooth and easy. He helped me the entire time, from answering questions I had while on the phone with my car insurance to helping me clean out my old car into my new car- honestly, I can’t say enough good things about Dino. We will most definitely be releasing with Hyundai BECAUSE of him and the wonderful car he got us into!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Christine, We appreciate the review. We are glad your time with us was an amazing experience. We hope to see you again here at Suburban Hyundai of Troy.

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The service team has instilled trust and loyalty with

The service team has instilled trust and loyalty with authentic customer care. From drop off to pickup they took the time to clarify the problem, answered all questions timely, Provided fair pricing and delivered on promises. Solid team from start to finish.

The service team has instilled trust and loyalty with

The service team has instilled trust and loyalty with authentic customer care. From drop off to pickup they took the time to clarify the problem, answered all questions timely, Provided fair pricing and delivered on promises. Solid team from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with the service team at Suburban Hyundai of Troy! We're delighted to know that their authentic customer care and clear communication have earned your trust and loyalty. We appreciate your support, and we're here whenever you need us!

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I brought in my 2013 Hyundai Elantra, got like 130,000

I brought in my 2013 Hyundai Elantra, got like 130,000 miles on it. It had a recall for a brake fuse. Chris gave my car the white glove treatment. You would've thought I had just brought in a 2025 Hyundai Santa Fe EV for service. No matter how new or how old your car is, Chris is gonna look out for ya & treat ya right. Hopefully, if I can ever afford a new Hyundai Sante Fe, I don't know where I'll buy it, but I know where I'll take it for service: Chris @ Suburban Hyundai. They good people's over there. Holla @ my guy Chris for all of your Hyundai or even if you don't own a Hyundai, holla @ him anyway. He'll probably fix whatever make & model vehicle you drive.

I brought in my 2013 Hyundai Elantra, got like 130,000

I brought in my 2013 Hyundai Elantra, got like 130,000 miles on it. It had a recall for a brake fuse. Chris gave my car the white glove treatment. You would've thought I had just brought in a 2025 Hyundai Santa Fe EV for service. No matter how new or how old your car is, Chris is gonna look out for ya & treat ya right. Hopefully, if I can ever afford a new Hyundai Sante Fe, I don't know where I'll buy it, but I know where I'll take it for service: Chris @ Suburban Hyundai. They good people's over there. Holla @ my guy Chris for all of your Hyundai or even if you don't own a Hyundai, holla @ him anyway. He'll probably fix whatever make & model vehicle you drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, We're glad to hear that Chris provided such exceptional service for your Hyundai Elantra at Suburban Hyundai of Troy! Thanks for the shoutout and kind words. We'll be here whenever you need us!

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Very good customer service , friendly and helpful.

Very good customer service , friendly and helpful. I am very impressed with the service they provided during my purchase.

Very good customer service , friendly and helpful.

Very good customer service , friendly and helpful. I am very impressed with the service they provided during my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re grateful for your kind words and for sharing your positive experience. It’s wonderful to know we met your expectations. We can’t wait to assist you again at Suburban Hyundai of Troy.

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I only service my vehicle after buying my new car at

I only service my vehicle after buying my new car at Suburban Hyundai of Troy. Upon cleaning my vehicle, I noticed a couple of missing parts. The service I had done was a sample oil change. Multiple under the vehicle covers were missing. If they are not putting the cover back who knows what else they are not putting back into your vehicles if they are doing major repairs .

I only service my vehicle after buying my new car at

I only service my vehicle after buying my new car at Suburban Hyundai of Troy. Upon cleaning my vehicle, I noticed a couple of missing parts. The service I had done was a sample oil change. Multiple under the vehicle covers were missing. If they are not putting the cover back who knows what else they are not putting back into your vehicles if they are doing major repairs .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for bringing this to my attention. Our goal is to provide our customers with a professional experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Sean Sensabaugh Service Manager 248-430-9591

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Been waiting almost a month for my registration.

Been waiting almost a month for my registration. Texted my salesman a week ago-no response. Spoke to him today and was told it was in the mail and I should have it in a few days. Then I told him the Secretary of State did NOT have the vehicle registered to me. He said he would look into it and call me in 20 minutes. That was more than 5 hours ago. Very poor service for something I paid for.

Been waiting almost a month for my registration.

Been waiting almost a month for my registration. Texted my salesman a week ago-no response. Spoke to him today and was told it was in the mail and I should have it in a few days. Then I told him the Secretary of State did NOT have the vehicle registered to me. He said he would look into it and call me in 20 minutes. That was more than 5 hours ago. Very poor service for something I paid for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for bringing this to my attention. I hear your frustration and it is regrettable to hear about your experience. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Samuel Lis - Sales Desk Manager - samuellis@suburbancollection.com

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Trey was awesome!

Trey was awesome! From the moment I walked in the dealership, he was confident that he had exactly the car I was looking for, and he was completely right! He was so friendly every step of the way and made shopping for a car surprisingly enjoyable and stress free. He also made the effort to get to know me along the way, which showed he really does care about his customers and about providing a great experience. Thanks, Trey!! Everyone else I interacted with at the dealership was so welcoming and friendly as well. Definitely give them a visit!

Trey was awesome!

Trey was awesome! From the moment I walked in the dealership, he was confident that he had exactly the car I was looking for, and he was completely right! He was so friendly every step of the way and made shopping for a car surprisingly enjoyable and stress free. He also made the effort to get to know me along the way, which showed he really does care about his customers and about providing a great experience. Thanks, Trey!! Everyone else I interacted with at the dealership was so welcoming and friendly as well. Definitely give them a visit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Andrew, we're delighted to hear that Trey and the rest of our team at Suburban Hyundai of Troy made your car shopping experience enjoyable and stress-free. Thanks for sharing such positive feedback!

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Very positive experience.

Very positive experience. Tony was very personable and a pleasure to work with. He explained the different trim packages and how to use all the wonderful functions this vehicle comes with. It was also easy and fun working with Mary. All seemed upbeat and happy to help each other. Would recommend this dealership if you're in the market for a new vehicle.

Very positive experience.

Very positive experience. Tony was very personable and a pleasure to work with. He explained the different trim packages and how to use all the wonderful functions this vehicle comes with. It was also easy and fun working with Mary. All seemed upbeat and happy to help each other. Would recommend this dealership if you're in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had a positive experience with Tony and Mary at Suburban Hyundai of Troy! It's great that they could assist in explaining all the features your new vehicle has. Thanks for recommending us, we appreciate it!

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The purchase and delivery process was flawless and pain

The purchase and delivery process was flawless and pain free from Ben and Boris. The entire process was handled with speed, professionalism, and pin point accuracy. I would not hesitate to refer all my friends there. The best auto sales experience ever!!!

The purchase and delivery process was flawless and pain

The purchase and delivery process was flawless and pain free from Ben and Boris. The entire process was handled with speed, professionalism, and pin point accuracy. I would not hesitate to refer all my friends there. The best auto sales experience ever!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dan, we're delighted to know that Ben and Boris provided you with a flawless experience at Suburban Hyundai of Troy. Thanks for your kind words and referrals! Enjoy your new ride, we wish you safe travels!

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